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Westpointe dehumidifier Why do I keep getting the P1 code

Posted by Anonymous on

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: polar wind dehumidifier: p1 or p2 code after emptying tank.

P1 error indicates that:

  1. The water tank on the side of the unit is full.
  2. The water tank in not properly seated in the housing.
  3. The switch at the back of the water tank housing is not engaged or is loose

Posted on Sep 01, 2009

  • 117 Answers

SOURCE: p1 error message, dehumidifier runs continuously.

coils frozen up?

check sears direct.com for manual

Posted on Jan 05, 2010

  • 3 Answers

SOURCE: P1 error code

Take out your filter and clean it, if its dirty your machine can frost up due to the lack of air flow and will not work correctly. Once you clean it, it should be fine.

Posted on Apr 06, 2010

  • 5370 Answers

SOURCE: the P1 light is on

P1 means the evaporator coils are freezing up.The P1 error is related to low airflow.This can be due to clogged or dirty filter.Take the filter out and clean it, if its dirty the dehumidifier can frost up due to the lack of air flow and will not work correctly.In some cases if the filter is too old then it has to be replaced.This should help.Thanks.Helpmech.

Posted on Dec 01, 2010

  • 4736 Answers

SOURCE: The water won't run continuously

Some dehumidifiers don't require that the bucket be in place, when a drain hose is attached to the unit. I'm not sure that's the case with yours, because I'm unfamiliar with the Westpointe brand. You should also check the drain connection that the hose is connected to. It may be clogged, which forces the water into the bucket instead of draining through the hose. If you have something flexible like a long plastic Zip Tie, that can easily be run into the hose connection and slowly pulled back out, while rotating it should loosen any clogs. Be prepared for water to follow. Do not use a wire coat hanger to do this and be sure the unit is OFF and unplugged from the wall, before attempting it.

Hope this helped you to troubleshoot and solve the problem. Please let me know.

Posted on May 03, 2011

Testimonial: "That worked.....unclogging the hose. Thanks!"

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1 Answer

What is wrong with a Westpointe dehumidifier when it stops removing water and displays P1? It will run this way for hours and kick in and work briefly once in a while on continuous.


Usually the P1 error indicates that dehumidifier needs to be defrosted. The unit has detected ice build-up on the condenser coils.

Unplug the dehumidifier for several hours. Then plug it back in. If the problem recurs, check that the fan that blows air across the coils is working properly. Make sure that the room is not colder than the operating range of the dehumidifier. If the problems continues to occur, you may have a refrigerant leak in the system. That will require a service call to repair the dehumidifier.

If the unit is under warranty, contact Westpointe. The manual I have for a Westpointe 65 PT dehumidifier, https://www.appliancefactoryparts.com/content/pdfs/136333-1.pdf, indicates the unit is covered through year 5 after purchase for a refrigerant system. For Warranty service, the contact point is Midea Consumer Service at 1-866-646-4332. If the unit is not under warranty, consider whether to replace the dehumidifier.

I hope this helps.

Cindy Wells
(I have seen a dehumidifier develop a refrigerant leak. It constantly froze before the leak was repaired and the refrigerant topped off.)

May 15, 2017 | Dehumidifiers

1 Answer

WHy does P2 code come on display for my Westpointe DeHumidifier


I could not find the user manual for your particular model but the manual for the MDF1-30AE model indicates that the P2 code is when the bucket is full or not in the right position.

If you have already emptied the bucket and the error remains I would recommend checking around where the bucket goes as there should be a switch that gets pressed by the bucket when it is in the proper position.

My guess would be that when you are putting the bucket in it is not properly hitting this switch.

Source: User manual for MDF1-30AE

Oct 25, 2012 | Midea MDF1-40AEN3-BA5 Westpointe, 40 PT,...

1 Answer

Spt 65 pint error code p1


According to the manual, this code, P1, means that it is in a defrost cycle. I now have the problem that my unit is in the P1 mode as often as it is in the dehumidification mode.

May 15, 2012 | Sunpentown 65 Pint Dehumidifier with...

1 Answer

Code on Top


I have another of their dehumidifiers, the MDF1-30AE. The first time the P1 came on, the unit stopped, because the filter needed cleaning. Recently P1 came on but the unit didn't turn off, and I had already cleaned the filter, so I phoned Midea customer service at 1-866-646-4332. The man told me P1 means it's in defrost mode and said to just leave it on and the P1 will eventually go away. It's been a while though....

Dec 01, 2009 | Midea MDC-45AE Dehumidifier

3 Answers

Polar wind dehumidifier: p1 or p2 code after emptying tank.


P1 error indicates that:
  1. The water tank on the side of the unit is full.
  2. The water tank in not properly seated in the housing.
  3. The switch at the back of the water tank housing is not engaged or is loose

Jul 24, 2009 | Kenmore 54501 Dehumidifier

1 Answer

My model is DDR4009EE, after it run for a while, the display changed from RH to "P1",what does "P1" mean?


My Danby DDR657EE shows P1 periodically also. So, I called Danby.

Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.

The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.

He had no documentation of a P2 code for my model.

He also described other General Codes (applicable to most Danby Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor

So, if you see P1 periodically (for brief periods), then it would be normal.

Also, here is a link to Danby's FAQ page for Dehumidifiers (which answers some common questions):
https://www.danby.com/faqs.php?cat=12

I hope that helps.

May 11, 2009 | Dehumidifiers

1 Answer

P1 error


Your question needs to be answered in 3 parts:

1) As per the manual for my Danby Dehumidifier (Model DDR657EE), the unit may not turn on immediately when powered On (it may take a several minutes). So, generally, it would be normal in your case.

2) Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.

The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.

He had no documentation of a P2 code for my model.

He also described other General Codes (applicable to most Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor

So, generally, if you see P1 periodically (for brief periods), then it would be normal.

3) Since your unit keeps running (continuously) and there is no water in the bucket, then you should call Danby ServiceI for additional assistance - it seems defective for this reason.

I hope that helps.

Oct 31, 2008 | Danby DDR2506 Dehumidifier

2 Answers

P1 error code


Take out your filter and clean it, if its dirty your machine can frost up due to the lack of air flow and will not work correctly. Once you clean it, it should be fine.

Sep 13, 2008 | Danby DDR2506 Dehumidifier

1 Answer

Kenmore Dehumidifer P1 Problem...


I heard that the code P1 meant defrosting mode, and it will restart normally after it is done defrosting.

Apr 06, 2008 | Kenmore 53701 Dehumidifier

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