Question about JVC (GRAXM18US) Camcorder

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Cassette warning When I load my cassette on my JVC GR400E Camcorderthe cassette warning symbol flashes. The camcorder doesnt seem to acknowledge that a tape has been inserted into the compartment. I have tried many different tapes and no difference. I have moved the safety red tab down and still no difference. The case /door is closing properly as it clicks in. Does anyone know where the microswitch is that tells the PCB that a cassette is loaded.

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Re: cassette warning

The switch is board monted and is actuated by the loading compartment when it is closed near the rear of the cabinet. It requires an extensive tear down to remove the board before the switch can be replaced. There are other problems that occur also. Does the drum spin up? If so, then the tape is rcognized but its another problem. Good luck, magic seadog

Posted on Aug 12, 2007

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When i try to record it dosent let mi and in the screen it shows a tape with a line through it. what do i do?

The tape with line through it indicates that there is some issue with tape/tape mechanism. I believe that the tape symbol is as follows:

If the tape warning indicator flashes slowly, the reason may be.
  • The remaining tape becomes shorter than the length of five minutes recording.
  • No tape is inserted
  • The write protected tab on the cassette is set to LOCK(red).
If you're confirmed that the reason is not the first and second, it should be because of the write protected tab on the tape.
Don't worry, I will help you with that. Please see the below picture to view the LOCK slide switch:

If the tape with line symbol flashes quickly, it indicates that the cassette has run out of tape.
If the issue persists, please follow the troubleshooting steps and check if that helps.
  1. Reinsert the tape.
  2. Reset the Camcorder by pressing the reset button behind the LCD panel using a sharp pointed object.
  3. Perform a power resetting
  • Turn off the camcorder. Disconnect AC power adapter. Remove the battery pack.
    Move the POWER switch to the CAMERA position for 15 seconds.
    Move the POWER switch to the OFF position.
    Reconnect the AC power adapter or reinsert the battery pack.
    Turn on the camcorder.
    If the issue persists, service may be required.
    I hope performing the above steps should resolve the issue.
    If you need any assistance please get back to me.. Thanks for understanding.

Feb 17, 2011 | Sony Handycam DCR-TRV250 Digital Camcorder

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Tape will not load; Error code 31:23

You may try the following troubleshooting steps:
Remove the battery of the Camcorder for one minute and re-insert the battery to check whether it works.
You may try resetting the Camcorder by pressing the RESET button located on it.
You may also check whether the issue occurs for all the tapes.
If the issue occurs with all the Tapes then it seems that internal parts of the Camcorder are malfunctioning.
Hence, the Camcorder requires service.

Jul 14, 2010 | Sony Handycam DCR-PC1000 Mini DV Digital...

1 Answer

I have a Sony PDX-10 and it's giving me two blinking yellow symbols (underlinded triangle and tape with line through it) when I fire it up loaded with a tape. Tried changing with tapes that work fine in...

Looking at PDX 10 User Manual Page 232

Your description -

Under lined Triangle

Cassette Ejection needed
Slow Flashing: The Write protect tab exposed

Fast Flashing: Moisture Condensation
Cassette out of tape
Self diagnosis display function activated

Sounds like the diagnosis function maybe your best shot......
Check displayed error codes in viewfinder on Page 231 of the User Manual or let me know if you dont have copy of them.

Tape Symbol Flashing:

Tape near end
No cassette inserted
The write protect tab exposed.

I think this is basically telling you the loading mechanism has a problem, the viewfinder is displaying an error code indicating the nature of the fault..... IF error Code is : E61:........ or E62........ (dots indicate extra numbers) these MUST be referred to Sony Service Centre.

Hope this may help
Ian 561

Jun 24, 2010 | Sony Dvcam DSR-PDX10 DV Digital Camcorder

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I push the tape in as to load it and it immediately pops back out.

Your camera is experiencing condensation - your LCD should have a flashing image of a red droplet (this is a condensation warning). REMOVE THE CASSETTE to avoid damaging it.

Another cassette CANNOT and SHOULD NOT be loaded when condensation is detected.

Leave the cassette compartment open - its takes an hour until the water droplets evaporte. After the condensation warning stops flashing, wait for 1 more hour before resuming use.

Jun 22, 2010 | Canon XL2 Mini DV Digital Camcorder

1 Answer

Jvc camcorder

E01 means Mechanism has not fully loaded up to the stop position
E06 meansTape drive motor is not rotating or stalled.
Thses two faults indicate a tape jam. please remove the cassette and insert a new cassette.

Nov 02, 2008 | JVC GR-AXM17U Camcorder

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Remove tape error message

  1. Condensation is detected – If condensation is detected by the camcorder, the “Remove the Cassette” warning may occur.
  2. Component failure – If an electrical or mechanical component in the camcorder fails, the safety mode may activate to prevent any further damage to the camcorder.
  3. Sand or grit damage – The camcorder’s tape drive mechanism consists of many tiny gears. Sand or grit can cause a gear to jam and stop turning. This will cause the camcorder's safety mode to activate.
  4. Impact damage – If a camcorder is accidentally dropped or bumped against a hard surface, it is possible that a misalignment of the tape drive mechanism may occur.
  5. Liquid damage – If either the camcorder or the tape is exposed to water or any other liquid, a variety of malfunctions may result. Please avoid this situation.
  6. Improper videotape insertion – If a tape is forced into the cassette compartment, or if the cassette compartment is pressed down while the tape is loading, damage may occur to the tape drive mechanism. Please refer to the User's Manual.
  7. Damaged or defective tape – If a tape becomes damaged, please discontinue its use.
Operational Recovery Steps
Depending on the conditions that caused this message to appear, it is possible that the camcorder operation may recover. Please follow these steps:
  1. Eject the videotape
    Insert a new or known good videotape. If the message does not persist, it is possible that the tape was damaged. If the camcorder still displays the message with a new tape, please proceed to step 2.
  2. If condensation had been detected causing the Remove the Cassette warning, remove the cassette, and allow at least one hour for the moisture to dry.

Nov 19, 2007 | Canon Elura 100 Mini DV Digital Camcorder

1 Answer

The cassette holder isn't closing......and the tape is not loading

See if this works--If you are on battery there may not be enough power .Charge the battery or use the the mains power through the transformer and see if it works.
Hope this helps

Nov 17, 2007 | Sony DCR-PC55E Mini DV Digital Camcorder

1 Answer

JVC GR-D370 Mini DV Digital Camcorder

Usually when the recording is started it takes around 10 to 15 seconds for the camera to recognise and display the duration of remaining tape, if you feel there is a problem, try using different brand tape.

Mar 17, 2007 | JVC GR-D370 Mini DV Digital Camcorder

1 Answer

The cassette holder isn't closing......and the tape is not loading

not geting in holder tht mean u must open ur casset holder and put in polethin bag for a hour and it will accept tape

Aug 14, 2006 | Sony Handycam DCR-HC42E Mini DV Digital...

1 Answer


When pouring a chilled beverage into a glass, water droplets may form on the surface of the glass. This happens because the air around the glass is rapidly cooled down, and moisture in the air adheres to the surface of the glass. This phenomenon is called condensation. This kind of condensation may also occur with camcorders. If you continue to use the camcorder with condensation on it, it could damage the camcorder. Condensation may form on the camcorder in the following cases: (1) When being moved from a cold place to a warm place (2) When being used in a rapidly-heated cold room (3) When being used in a humid room (4) When being moved from an air-conditioned room to a warm, humid place When condensation occurs: The camcorder stops operating automatically after its power lamp flashes. The warning message "CONDENSATION HAS BEEN DETECTED" appears and the condensation-warning icon below starts flashing. Condensation-warning icon If a cassette is loaded, the warning message "CONDENSATION HAS BEEN DETECTED" and "REMOVE THE CASSETTE" appear and the cassette-warning icon starts flashing. Cassette-warning icon If a cassette is loaded in the camcorder, remove the cassette immediately and leave the cassette compartment open. If condensation is detected, the POWER switch and cassette-removing switch will be activated. Leaving the cassette in the camcorder may damage the tape. A cassette should not be loaded into the camcorder when condensation is detected. How to avoid condensation Unload the cassette and place the camcorder in an airtight plastic bag when moving to locations where temperatures vary. Allow time for the camcorder to adjust to temperature changes slowly before removing it from the bag. Resuming use Allow at least one hour before resuming use; more time may be required for heavier condensation. When condensation has been eliminated, turn the camcorder on. After the condensation-warning icon stops flashing, wait one hour before resuming use.

Sep 04, 2005 | Canon XL2 Mini DV Digital Camcorder

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