After printing 50 pages on heavy-weight matte photo paper, the printer starts refusing to pick up the paper. Then it says it is jammed, which it is not. Sometimes it will go ahead and print if I apply a small pressure to the paper to push it through. It's tough like card stock. Other times, it just takes it and spits it out. I have the software set to premium photo paper.
Another solution: Some generic matte coated papers will leave residue on your priner's rollers causing then not to grip the paper properly. Try cleaning the rollers. This happened to me and I now make sure to use nithing but premium brand name paper.
Posted on Apr 21, 2008
You may have overloaded your paper feeder with heavy card stock and caused a very tiny jam that you have not found yet so that it will act oddly as it is. Look right up inside unit with a torch and down back where the paper goes in.Try printing on plain a4 agian, place a small stack in feeder, reset paper guides too. Also could be your paper sensor, fixable under warranty.
Posted on Aug 12, 2007
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Posted on Jan 02, 2017
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No overload - but I did read some other information about "sanding" down the roller. I could only find one pickup roller - and it was difficult to get to.
I used an emory board on it, and it picked up and printed another 10 pages before I stopped. I'll keep my emory handy, because I've got another 80 pages for today.
Nice forum here - Thanks
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