Question about Samsung DV448AEE Electric Dryer
I'M WORKING ON A SAMSUNG DRYER, MOD. # DV448AEP/XAA, SERIAL # W03L54BQ801335X. THE PROBLEM IS THAT IT WON'T SHUT OFF. WHETHER ITS ON "AUTOMATIC" OR "TIMED" DRY, THE CLOCK COUNTS DOWN TO 1 MINUTE THEN THE DRYER CONTINUES TO RUN INDEFINITELY. WHEN I OPEN THE DOOR I GET THE FOLLOWING MESSAGE, "DOOR IS OPEN. CLOSE DOOR THEN RESTART. "IF PROBLEM CONTINUES CALL SERVICE. SOLUTION 1/2". WHEN I CLOSE THE DOOR THE MESSAGE I GET IS, "CYCLE COMPLETE". I CALLED SAMSUNG TECH. SUPPORT AND I WAS TOLD TO REPLACE THE MAIN CONTROL BOARD. I REPLACED THE BOARD AND IT WORKED PROPERLY FOR 2 LOADS THEN WENT BACK TO THE ORIGINAL PROBLEM OF GETTING DOWN TO 1 MINUTE THEN CONTINUING TO RUN INDEFINITELY. I THEN REPLACED THE THERMISTOR. I PUT IT BACK TOGETHER AND IT WORKED FOR 2 LOADS AND NOW IT'S BACK TO RUNNING CONTINUOUSLY. I CALLED TECH SUPPORT AGAIN AND THEY SAY THAT THE ONLY THING IT CAN BE IS THE MAIN BOARD. BEFORE I TRY ANOTHER BOARD I THOUGHT I'D SEE IF ONE OF YOU GUYS WHO ACTUALLY WORK ON THESE MACHINES HAS ANY IDEA ON HOW TO REPAIR THIS DRYER BECAUSE SAMSUNG'S TECH PEOPLE DON'T HAVE A CLUE OTHER THAN TO SAY ITS A 4 YEAR OLD MACHINE AND THEY HAVE NEVER HEARD OF MY PROBLEM BEFORE.
Posted by Anonymous on
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Posted on Jan 02, 2017
Unless, something has been mishandled the last 1 1/2 months you've had and been using the microwave, It sounds like a manufacturing defect. In which case, since it's only 1 1/2 months old, it's covered under warranty for repair or replacement by Samsung. Consult your Owners Manual about how to contact them concerning this. Keep in mind, you must still have your proof of purchase for the Warranty to be enforceable. If you don;t still have the sales receipt, your credit card statement showing the purchase may suffice.
Hope this helps you out.
Posted on Feb 17, 2011
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If you are having problems with your gas dryer not heating the most common problem is that the ignitor goes bad. Even though it glows sometimes it is still not working properly.
if you dryer is gas check out this gas no heat tip....
If you have an electric dryer, you can have many different things that can go wrong causing the dryer not to heat.
check out this electric no heat tip...
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