Question about HP Pavilion dv5120us Notebook

1 Answer

Can't copy some files

I trying to reinstall my operating system cd but the problem is there are some files that cannot copied.

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

Probably either a bad CD or bad CD drive. First try a puff of air into the open drive. Then get hold of an identical CD if you can to try that. If that doesn't work, try using an external CD-ROM drive.

Posted on Aug 12, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Computer won't start up - says file missing or corrupt: \windows\system 32\config\system. cannot open cd=rom to use original set-up CD

That folder contains all of your Windows files, so your operating system is no good anymore. So you have to reinstall Windows. It sounds like you have the disc so we just need to get that drive open. To get your CD drive open, you have to use the override system. On most CD drives, there's a little hole on the front. Sometimes it's hard to see. What you need to do it get a paper clip and straighten it out. Then stick the paper clip in that tiny hole. Keep going in until you feel a little catch, then keep pressing. This will mechanically open you CD drive. Just put the disc in and close it up again. Hopefully your reinstallation of Windows will work out. Best of luck!

Apr 12, 2011 | Microsoft Windows XP Professional



How to reinstall Windows XP operating system or installing fresh copy of Windows XP on your computer.

If your Windows XP operating system had problem due to corrupted files, viruses problem or you want to upgrade your system. This procedure will guide you in reinstalling your current Windows XP or installing fresh copy.

After this installing process, you need all your hardware drivers like Chipset Intel driver, LAN driver, Sound driver, WAN driver, Webcam driver and others for the computer to be fully operational. Otherwise, do not proceed on reinstalling you operating system if your do not have those hardware drivers.

CDROM drive is required for installing Windows XP. If you don't have in your notebook computer, use external CDROM drive to connect in your computer using a USB cable.

1. To start with, you need to back up your in blank CD all your important files before you begin installation produre because all the data will be wipe out.

2. When ready, start your computer and when booting press F2 to
BIOS setting.

3. On BIOS menu, choose the BOOT setting and change the priority boot to CDROM, exit and save.

In some laptops, you can skip this BIOS setting process by repeatedly pressing F9 key or F10key when booting your computer and it will run boot priority on CD.

4. Once you exit from BIOS, you computer will reboot and a message will appear " Press any key to boot from CD", press any key to enter into WINDOWS XP SET UP.

5. Belows instruction messages will appear:

* To set up Windows XP now, press ENTER
* To repair Windows XP installation using recovery console, press R
* To quit set up without installing Windows XP, press F3

Press ENTER to initiate the installation.

6. You will go to Windows XP license agreement and press F8 to agree.

7. You will ask you if you want to REPAIR or REINSTALL the operating system. It will appear like this. Just press ESC to proceed.

A. To repair the selected Windows XP installation, press R.
B. To continue installing fresh copy of Windows XP without repairing, press ESC.

From repairing your operating system, it will not removed all your files and other software installed in your computer including your hardware drivers installed. Just fixing the operating system.

For reinstalling the operating system, you need to back up all you files because it will wipe out all you datas in your computer.

8. After that, it ask you where partition you want to install the operating system. The message will display like this :

C : Partition1 [NTFS]
D : Partition2 [NTFS]
Unpartitioned Space

Use the directional key to navigate and choose C: Partition1 if you want reinstalling Windows XP and press enter.

If you want clean copy of Windows XP, you need to delete both partition by pressing L and install clean copy at Unpartitioned space. By these procedure, you will have C: drive only. D: Drive is delete.

9. After choosing the desire partition. this will appear :

* Format the partition using NTFS files system
* Format the partition using the NFTS file

I suggest to choose the first line which is the quick format. The 2nd line take too much time to install the operating system. Press to initiate the installation and it will be finish and reboot automatically. PART OF WINDOWS INSTALLATION IS FINISHED.

If you had interrupted installation which is asking for certain driver file, your CD installer maybe damage which cause files to be unreadable. Try to replace the new Windows XP installer CD to proceed and until finished installing OS.

10. Once it reboots, this time do not boot from CD or do not press any key to go to PART2 OF WINDOWS XP INSTALLATION PROCESS.

11. On the opening, regional and laguage option will appear, jus click next.

12. The it will ask to type your name & organization. Put you name and company if any and click next

13. Then, it will ask for CD key and type the 25 character CD key and click next

14. Then it will ask for computer name. You can change or leave it and click next.

15. Then, set your date and time zone and click next.

16. Then, it will ask you for workgroup and computer domain, just leave it and click next.

17. Now wait until the installation process end and it will again restart automatically.

18. Again, do not boot from CD and display setting will appear. Just click OK.

19. welcom to Microsoft Windows screen will appear. Just click next.

20. Helps protect your PC will appear and choose Turn on Automatic Updates ( Only if you install genuine Windows XP). Otherwise, I suggest to choose "Not right not" if you are installing copy only of Windows XP.

21. Who will use this computer message will appear. Just type your name on the first box and click next.

Also for your reference, here is the video for your convenient .

A thank you message will appear, Just click next and it is finished.

I hope it helps you and thank you for using FixYa !

For repairing the operating system here is the blog as other want it.

As per others demand, here is the video for Windows 7 and Windows Vista Operating system

on Dec 23, 2010 | Computers & Internet

1 Answer

Dell vostro 1400 screen of death 0x0000c1f5 will not boot self repair

If you have the operating system cd, you can boot from the cd and select a repair.

Otherwise the best solution would be a clean install.
Connect your hard drive to another computer, and copy the files you want to save.
After that, reinstall your operating system.
Then you can move your saved files to the newly installed operating system.

Mar 06, 2011 | Computers & Internet

2 Answers

How can I solve this problem, "NTLDR is missing"?

just insert your os cd/dvd and repair your system. okay
or reinstall your operating system.

Apr 25, 2010 | Microsoft Windows XP Professional

2 Answers

Gateway 4024GZ/How do I reinstall operating system w/out disks?

Ok this is not as hard as one may think. Get a copy of whatever software you want from the net. Either Burn to a DVD & use an external USB, DVD, and install as usual. Or put it on a memory stick and use that. You will, if your machine is disabled, have to use a third parties machine to do all of that. There are a number of tutorials on the net of how to make and boot and install from a USB Flash Drive.

Feb 13, 2010 | Gateway 4024GZ Notebook

1 Answer

When i turn on my computer i get a error message that the stystem registry data file is missing how do i restore the registry file?

Your system is corrupted. You need to reinstall it, but first backup your data. If you can't boot into the operating system, try a live CD, I would recommend you ubuntu live CD, download from (, just insert it and reboot from the CD. Once the system is ready, you can copy your information to a CD/DVD and then try to reinstall the original operating system.

Aug 25, 2009 | Compaq Presario SR5710Y PC Desktop

1 Answer

Error message when starting up: <Windowsroot>\system 32\hal.dll. Please reinstall a copy of the above file.

This issue happens if boot files are corrupted .. you need to have the Operating System Cd to resolve this problem . Considering you have windows xp you need to have the installation cd for windows xp .
you need to use bootcfg command to resolve the issue.

Go to bios and change the boot sequence to boot from the cd, if you are not able to boot from the cd. and then boot using windows xp cd .

Then push R to go to recovery console and use the below command

Boot to Recovery Console and rebuild the BOOT.INI file with the BOOTCFG /REBUILD

May 09, 2009 | Microsoft Windows XP Media Center Edition...

1 Answer

Lost file

You need to repair your system
But if you havn't the CD
Below is the step
But make sure you close any unnecessary software and applications that run in the system tray like Windows Live Messenger, Yahoo! Instant messenger and others, before using winnt32. This should speed up the whole process.

Understand that after a while your computer will start to slow down, freeze and sometimes not even shut down correctly. These symptoms are perfectly normal for Microsoft Windows operating systems that require a clean, fresh start. But sometimes manufacturers do not include a copy of the operating system on a disk to save you money when purchasing your computer and ultimately save them money too.Access the copy of the operating system on the hard drive. If manufacturers do not supply a Windows XP CD with the purchase of your new computer, they have most definitely stored a copy in your hard drive for later use. You can easily access this copy of the CD on your hard drive to completely reinstall or format partitions on your computer.

Back up your personal data including photos, pictures, documents, favorites, passwords and settings to CD/DVD/USB.

Make sure you have your Windows product key/serial number. This could be located on the computer itself, or in the original packaging it was supplied with. If you do not have one, look in the registry or contact your manufacturer immediately for more support regarding the issue.
Click on My Computer then C: then i386. This is the a part where a lot of people get confused. They realize that a copy of their Windows XP CD is here, but they look for the wrong files. Most people will try to find a file named "Setup", "Install", or "Windows". The file you are looking for is called "winnt32.exe".

Open this application and proceed with the instructions given. It will lead you through 5 simple phases that will wipe out your computer and reinstall the operating system.
Get your product key ready to enter it. Make sure you agree with the terms that should be provided when using the winnt32.exe application.

If you are using any operating system below Windows 2000 or Me, try looking for the winnt.exe application as the winnt32.exe application may not be availible for your version of the Windows OS in the I386 folder. Winnt.exe uses a command driven interface, and therefore requires simple commands to use to reinstall Windows or format partitions. You can find these simple commands here


All drivers will be wiped clean. That includes graphic cards, audio drivers, wireless drivers, etc. Make sure your manufacturers has supplied you with the correct softwares to reinstall the drivers that will be lost on reinstallation of the OS.
Do not forget to back up all of your data with a system restore tool, or else everything will be lost. This means all software and programs currently installed on the computer.
Remember Microsoft will not take any responsibility for anything that may go wrong and cause damage to your computer system.

If the I386 folder or Winnt32.exe/Winnt.exe application does not exist, or you cannot find it, use the Search feature to help you (Start>Search). If it does not yield any results, a copy of the CD may not have been stored on your hard drive. Contact your manufacturer for more support.

Jan 23, 2009 | Toshiba Satellite A105 Notebook

3 Answers

System recovery options

reinstall your operating system
but you will gonna lose everything you have on it
you can log on to
for screenshots and info available to reinstall windows.

Jun 23, 2008 | HP Pavilion ze2000 Notebook

2 Answers

Could not copy files, such as wmp.dll, during reinstallation

clean cd. try agen, repartition it agen may be the wrong size. reformat it agen. windows xp cd in. hit continue each time. you could try a new hard drive, and get a new windows xp from ebay.
I only use AVG at its free and has never let me down.

Mar 17, 2008 | Dell Microsoft Windows XP Home Edition

Not finding what you are looking for?
HP Pavilion dv5120us Notebook Logo

Related Topics:

27 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18420 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides