Question about Kodak HERO 7.1 PRINTER
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Posted on Jan 02, 2017
Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.
Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.
Posted on Aug 19, 2008
I have problems printing red ink too. What can I do to resolve this and how can I purchase a new Printhead to see if this is the problem?
Posted on Mar 07, 2009
you need to clean the printhead
Calibrate the printer (Scan + Cancel)At the same time for 5 seconds
Do a demo page ( Scan + Copy )
And go to the website :
And download the latest version of the firmware
your all set after
Visit also the website
for the troubeshooting guide
Posted on Mar 25, 2009
you need to use the head cleaning tool in the printer properties, youll
need to keep running it untill it runs clear and it uses alot of your
ink while it does it.
youll find the cleaning option if you go to your
start/settings/printers and faxes, right click on your printer and go to printer preferences then maintinence
Posted on May 08, 2009
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