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I locked my iPod 4g, and forgot the password. I tried to unlock it, but now I have to connect to iTunes, and my computer's iTunes is outdated. I NOW remember the password but can't enter it. Also, when I try to update the iTunes, it gets a error, so I can't update it.

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  • 3 Answers

Restore your device
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the
Back Up option. If you have just backed up the device, it is not necessary
to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:

Posted on Jul 11, 2013

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: i forgot the passcode for my itouch and it say it is disabled

Try the password 0000

Posted on Jan 08, 2009

ipodslinger
  • 688 Answers

SOURCE: 8GB iPod Touch Disabled

you will have to restore your ipod to factory default settings in itunes.
or you can jailbreak the ipod with software like quickpwn.

Here is how to restore your ipod in itunes.
You will need to put the itouch in DFU/Recovery mode to get it to connect.

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Plug the usb cable into the Ipod and NOT into the computer.
Hold the Home Button down for 5 second (do not release it)
Then Press and hold the Power Button for approx 10 secs (count them out)
Your iPod will reboot.
Release the power button and continue holding the Home button for an additional 27secs.
You may see the screen go blank or not.
Plug the USB end into the computer with itunes open.
Your ipod will mount in recovery mode.
Restore it and Your all set.

if you need any further help let me know.
Good Luck

Posted on Jun 01, 2009

dalegough
  • 12 Answers

SOURCE: Ipod touch 16gb, passcode forgotten screen reads disabled.

well you can conpleatly restore it by no luging it in and holding the power buton for 3 seconds then with out leting go of the power buton hold the home buton for 10 seconds then let go of the power buton and just hold the home buton for a further 30 seconds.....

after you have done this plug it in to your computer with iTunes allready running and a icon should say unresponcive ipod or somethin along those lines just click RESTORE

hope this helps

dale gough

Posted on Aug 13, 2009

mikegbali
  • 324 Answers

SOURCE: My ipod-touch is disabled, please read the details

restore it to factory settings using itunes

Posted on Sep 10, 2009

anujtaluka
  • 392 Answers

SOURCE: ipod disabled won't connect to itunes

  1. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPod touch to turn off.
  2. Press and hold the Home button while reconnecting the USB cable to iPod. When you reconnect the USB to iPod, the device should then power on. 
  3. Continue holding the Home button while iPod starts up. While starting up, you will see the Apple logo.
  4. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
  5. Restore and it'll download ~240mb firmware and you're done
But you will lose all your data  

Posted on Sep 21, 2009

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1 Answer

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Hi allan_harper
If you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes.
When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
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1. Restore your iPod. WARNING: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of your important data.
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How to reset the password on your iPod when you forgot it


<p>Apple included an option to restrict access to your iPod through the creation of a PIN code to lock the screen and to keep unwanted users. Unfortunately forgot your password, not being able to access your music when you're on. If you draw a blank password, you can reset it, but not before you get home to your computer. Use your iPod to your iTunes software to reset the security code. <br /> <p><br /> <p>1. Connect your iPod. Enter the password appears. <br /> <p><br /> <p>2. Connect the iPod to the computer you normally sync. <br /> <p><br /> <p>3. Run iTunes and wait for the iPod name appears in the left pane of the iTunes window. <br /> <p><br /> <p>4. Click the "Eject" icon next to the iPod name in the left pane. The device is unlocked. <br /> <p><br /> <p>5. Select "Extras" iPod. <br /> <p><br /> <p>6. Open the "Lock Screen" option. <br /> <p><br /> <p>7. Select "Turn off Screen Lock" Lock Screen menu. <br />

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Hi tomasi cava...

If you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes.
When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.
If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data."
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My IPOD Touch is Disabled bt the problem is that I forgot my password I have tried to connect it to Itunes but it tells me that I must unlock it by entering my password but I dont know it what can I do in...


Hi garciaelvira...

If you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes.
When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.
If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data."
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Hi kindred5k...

If you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes.
When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.
If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data."
For this FREE answer, Please take time to rate me

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Hi kakimbrough1...

According to Apple, if you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes.
When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.
Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data."
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Your ipod is unlocked!!!!!!!!!!!!

JOHN

If you don't understand, go to this website on you tube!
http://www.youtube.com/watch?v=Au6H_u-q434

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Best Regards,
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