Question about Fisher and Paykel GWL11 Top Load Washer

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Fisher & Paykel "clog Problem"

We have a Fisher & Paykel GWL11 top load washer. When it gets to the rinse cycle it stops, and begins to beep. When we did the digonostic check it said the pump is clogged, which doesn't seem to be, since water is pumping. We really need help.

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  • Anonymous Mar 18, 2014

    Using fabric softener in Fisher & Paykel top load washer

  • Anonymous Mar 30, 2014

    washer smells and stops rinse cycle



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The water comes through 2 vavle 1 for washing and the other for rinsing more than likely that the rinse valve is down it will need replacing thats the more common fault for washers not rinsing

Posted on Aug 12, 2007

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Major lint clog in the pump at the bottom of the machine.

If the tub is full you will have to siphon or some other way drain the water down as low as possible. There will still be a couple of gallon remaining below the floor of the drum. Make sure you have a plastic dishpan or the like handy with this next step.

Unplug the machine and, if need be, remove the drain hose from the drain receptacle in the wall. Slide the machine out toward you away from the wall until you can tip it back about 45 degrees and lean it against the wall.

The recirculating pump is in the front right of the underside of the drum. Slide the drain pan under the location to catch as much remaining water as possible when the pump is removed. Unhook the power wire clip (2 wire connection clip) and the ground wire (green wire clip). There is a white catch release on the outside rim where the pump meets the opening in the housing. This is a "bayonet" mount which is a "twist/release" and "push/twist" method and not a threaded method. Gently lift this catch and turn the pump slowly (may take a little effort) by hand (!!). As the pump starts to turn water will stat draining around it. Try to catch as much as possible in the dishpan. Once you have the pump loose it will turn and release into your hand. Once the water has stopped draining inspect the pump opening for large lint balls or other debris that collected in the pump cavity of the machine and couldn't pass through the drain or recirculate tubing. Once you have the debris removed, reinstall the pump in the reverse order of your removal making sure the rim lock "clicks" to ensure it's full seal and check your wiring connections. Return the machine to it's upright position, plug it back in and reconnect toe drain hose to it's outlet receptacle. Turn on teh machind and set a cycle all the way to the rinse drain portion of the cycle to see if the pump now sounds and runs normally.

This SHOULD take care of your clogged pump problem and you just saved yourself $100+ for a repairman to do this for you.

The lint filtration of this machine is one of its biggest faults but it only seems to be an issue if you are washing new heavy pile towels or bathmats or area rugs that have a lot of loose fibers.

Hope this helps - good luck!!

Posted on May 27, 2012

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  • Jaya Sep 01, 2012

    Thank-you SO much. Thanks to your clear and detailed instructions, I was just able to remove a clog which had stopped my relatively new machine from draining. I just had service people out to fix the same problem less than a month ago, and I was so upset when it happened again, because I knew I could not afford to keep paying them to come out and do repairs. It would be cheaper to buy a new machine... but that was very irritating, because THIS machine is only one year old. But now I know that I can fix it myself, as needed, in just a few minutes. What a relief! By the way, if you have a lot of cats, or furry dogs, this is probably NOT a good machine for you. Both clogs that stopped this machine dead in its tracks were made up of cat fur- blobs of cat fur about the size of a cat's toy mousie.

  • Jaya Sep 01, 2012

    Thank-you SO much- because of your clear and detailed instructions, I was able to remove a clog in my washing machine's pump, and get the machine working properly again. Yay! This is the second time in a month I've had this problem. Last time I called out service repair people, but there is no way I could afford to keep doing that every month! Now I know I can repair the problem myself in just a few minutes. What a relief. By the way, if you have a lot of cats, this is probably NOT a good machine for you. Both times the clog in my washer was composed of cat fur (I have 8 cats) and about the size of a small mouse. I've had cats, and been doing laundry, for around 40 years, and this is the first time I've had this clogging problem due to kitty fur, so it is certainly specific to this F&P washing machine. Thanks again, mtnpotter36. You helped turn my day around, from gloomy to good, and I really appreciate it!

  • David C. Coulter
    David C. Coulter Sep 02, 2012

    Just a note - Fisher & Paykel HAS developed a solution to this issue!! They have developed a lint trap device that is inserted into the center of the agitator at the bottom just above the wing nut that fastens the agitator to the drum. It is a "sock" type trap that has a handle on it for easy removal after each load. You will be amazed how much lint, pet hair, fuzz, etc this little guy catches in the course of the cycle. It isn't cheap - I had to replace my agitator after almost 10 years because the lower "arms" had cracked off. The replacement agitator was about $38 and the lint trap was about the same - but for the price of the agitator alone from some other parts supply houses I got BOTH. Hope this helps a little more!!



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