Question about Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
That is a document feed or scanner fault. Often times it is simply that molex connector working loose. It is the connector mounted vertically next to the main power cord on the right rear side of the machine. That bottom screw can be dificult to tighten. What I would try first is to shut the machine off, unscrew and disconnect that conntecot totally then firmly slide it in and get both the top and bottom screwss tight. Like I said, the bottom thumb screw can be hard to tighten even with a screw driver because it is a pretty soft rubber the tighteners are made out of.
If that doesnt work. go to the back and disconnect the document feed to scanner cables and reconnect. Other than that, you pretty much have to replace the feeder/scaner assembly since very very few parts are spared for that .
Posted on Oct 23, 2008
Judging from what you've said, I would say this is a setting on the printer. You need to make sure you have the outgoing address correct. Basically go into your printer settings with your E-mail server IP's.
Posted on Jul 17, 2009
Did you ever find a solution to this problem. We are having the same problem on our Docucolor 242. The first two "SCAN to PC" jobs work fine, but we get several 016 errors for any jobs after that. This machine had been working fine for 18 months before this started happening a week ago.
Posted on Nov 17, 2009
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