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Can't access my account

New computer - cannot access my account. Why?

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Hello Thomas Karns,
Do you know if you created a password? if you had got the computer somewhere try to see if they set up a password but that would be more less likely.
Go to the forgot password option to see if you remember if you put anything and if the secret question could help.

Posted on May 09, 2013

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Posted on Jan 02, 2017

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Cannot access my ebay account


First, try to remember your log in information. If you forgot your user id or password then you can use the forgot password/user id link. If you are prompted with the account info questions you just need to answer 2 of those to get the reset password.

If the above steps will not work then you need to contact eBay thru the customer support link on the upper right and choose account security. There are 3 possible reasons why you are unable to access your account.

1. if your account's been compromised, you will need to talk to eBay's account security team. they will ask you several questions to verify your identity.
2. if you or someone else requested the closure of your account. Most of the time your account's termination will be pending but once 180 days passed then your account will be permanently be deleted. If it's already deleted then you will not be able to use it anymore, you will need to create a new account.
If it's only pending termination then you will just need to talk to general support, they will just reinstate your account and send you a password reset link.
3. If you didn't use your account for a long time, usually a year or more. eBay suspends inactive accounts, reason is that they are preventing others to access and use your account. You will need to talk to general support about it so that they can reinstate your account.


Hope this explains it. Better yet, try to clear the saved password in your browser for eBay and clear the cache and cookies of your computer. You may also try to use another browser.


Thanks for using Fixya!

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My problem is with your new security device you put on Facebook. I chose to have a text sent to my phone when I logged on. I accidently erased my phone number and then later in the day deleted cookies so...


My problem is with your new security device you

My problem is with your new security device you put on Facebook. I chose to have a text sent to my phone when I logged on. I accidently erased my phone number and then later in the day deleted cookies so that my laptop wasn't recognized. I now get the message as follows... We don't recognize the device you're using.You currently have no phone listed on your account. Please log in from a recognized device to regain access to your account.Once you regain access, we recommend adding a new phone or disabling the login approvals feature.If you don't have any other recognized computers, you can contact our User Operations team. I tried to get on from my friends computer and a computer at school but it still doesn't recognize any of them. The problem is without my phone number to send the confirmation text to I won't be able to get on my account. Is there a way to take that off by having you do it? Then I can get on my account and add my phone number back.

please send me solution above issue

my email id is nirajankc1@gmail.com


PLEASE

Aug 14, 2011 | Facebook Social Network

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I cant open my facebook account after i input my password and email address


It is unfortunate but it happens to many of us. After a week or two away from the computer, you go to log in to your Facebook account only to discover you can't access your account. Maybe you have forgotten the password or maybe your account has been hacked. Recovering your Facebook account requires that you provide some information to verify your identity and that you own the account before granting you access once again.
1. Open your preferred Web browser and direct it to the Facebook login page. Click on the "Forgot your Password?" link below the login area on the page.

2. Respond to the prompts with your account information. You may use your email address, telephone number, Facebook username or your name with a friend's name to identify your account and identity.

3. Select the email address or phone number you wish the new password to be sent to. If you do not have access to the listed email address(es) or phone number(s), click on the "Don't have access to these?" link to insert a new contact email address or phone number. Answer the security question to have Facebook send your new password to the new point of contact.

4. Wait the required 24-hour waiting period before regaining access to your account with your new password.

I hope you find it very helpful.
Thank you for choosing Fixya.com where we offer great solutions.

Aug 11, 2011 | Facebook Social Network

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I cant open my account on facebook


It is unfortunate but it happens to many of us. After a week or two away from the computer, you go to log in to your Facebook account only to discover you can't access your account. Maybe you have forgotten the password or maybe your account has been hacked. Recovering your Facebook account requires that you provide some information to verify your identity and that you own the account before granting you access once again.
1. Open your preferred Web browser and direct it to the Facebook login page. Click on the "Forgot your Password?" link below the login area on the page.
2. Respond to the prompts with your account information. You may use your email address, telephone number, Facebook username or your name with a friend's name to identify your account and identity.
3. Select the email address or phone number you wish the new password to be sent to. If you do not have access to the listed email address(es) or phone number(s), click on the "Don't have access to these?" link to insert a new contact email address or phone number. Answer the security question to have Facebook send your new password to the new point of contact.
4. Wait the required 24-hour waiting period before regaining access to your account with your new password.
I hope you find it very helpful.

Aug 11, 2011 | Facebook Social Network

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My name is brent welhoelter i try to log in to my facebook acct.but it keeps refering back to my wifes account.like she or something has me blocked from accesing my account.what do i do?when i started this...


Brent, the issue isn't graduation, it's access to your email. Do you still have access to the email account that you signed up with? Facebook is a program that you access via the internet and is not limited by any single computer. Theoretically you can access it from any computer in the world with internet access.
This issue about the computer referring to your wife's account, I'm inferring that you mean when you go to log on, the browser on the computer has saved her email address and password combination and automatically takes you to her account. If this is the case, you can logout of Facebook by clicking on Account in the upper right hand corner.
Once you are back at the logon screen you can enter YOUR email address and password. Here's the part that could be the issue for you. Hopefully, you remember the email address and password so you can log in. If you don't remember the password, for example, you can reset it, but if you no longer have access to that email account, you will have a tough time getting back in using that same account, unless you added an alternate email address or mobile number that can receive texts. You can reset your password via one of these routes. If you are able to get back in and haven't set up alternate contact info, you should do so now.

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In your Facebook account security settings, you opted to receive notifications whenever a new computer or mobile device accesses your Facebook account. After you name this computer, you'll receive a notification confirming that you logged in from here.

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