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Poor reception Hello, Since mid april my bbc scotland reception has disappeared.Before that, it had for years, been perfect on freeview 801.Suddenly , mid April, the picture broke down into broken squares,with broken sound. I completely retuned, and all the channels retuned as normal,except channels 801-810, which disappeared altogether(including BBC1 Scotland on 801.What has Selkirk done to my reception? Alex Gillie

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Lost BBC channels on retune for digital Switchover - why?

I had the same problem,
you have to revert your freeview box to it origional factory settings, then rescan for channels.
hope this works.

Posted on Sep 28, 2009

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SOURCE: Freeview has locked on one channel and won't retune

Used the solution of another user and it finally worked after a few attempts

Posted on Oct 02, 2009

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SOURCE: Loss of BBC channels

You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit http://tvretune.co.uk/productmanuals/

Posted on Oct 03, 2009

  • 6 Answers

SOURCE: SAMSUNG LE32R73BDX/XEU TV

just spoke to Samsung support and it turns out that the freeview tuner had froze and needed resetting. To do this put TV on standby and then push in series these buttons on the remote: 'info, menu, mute, power' the TV will then turn itself on and display a menu. Press the 'down arrow' untill you've highlighted option 12 - 'reset' and then press the 'right arrow' to enter the option. TV will turn off and when you turn back on it will start in 'plug & play' mode as if new. Set the time and country options and then it will perform a complete scan. I've just retuned mine and all back to normal. Hoorah!!!! :-)

Posted on Oct 05, 2009

  • 630 Answers

SOURCE: Panasonic Viera retune problem

Make sure that you do a new install retune not an update the channels have moved around a lot

Posted on Oct 24, 2009

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I have a freeview build into my tv which is Panasonic plasms tv Model no. TH-46PZ8BA and wish to know how I can receive HD channels BBC or ITV. Please advice and help.


HD Ready just means the tv can display HD images from an HD source.

The built-in Freeview box on your tv is not Freeview HD compatible so you'll either have to buy a separate external Freeview HD box or subscribe to an HD satellite or cable service.

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Then select 'Installation' on the screen.
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Goodmans GTV69RFDT Television had all freeview now only getting 3 channels


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Many areas in UK have still poor reception. If you use an internal antenna, go to Argos or Currys and buy an amplified antenna for freeview, that will improve the signal.


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