Question about Xerox DocuMate 3115 - sheetfed scanner

Open Question

Xerox DM 3115 "No documents in ADF" error message

The sheet scanner sensor is not recognizing paper in the feeder chute. The front, single sheet slot sees the paper. Help?

Posted by Anonymous on

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: No paper message for ADF

I called Xerox and the technician told me the ADF cable was loose. I went home readjusted the ADF cable and now it works like a champ.

Posted on Apr 28, 2009

  • 2072 Answers

SOURCE: ADF Won't Feed the Paper

If those rollers are turning, and not feeding even after cleaning they simply need replaced. they can get so slick that no ammount of cleaning will help.
Thats what is sounds like.
Like trying to drive a car on ice. No traction.

Posted on Jan 25, 2008

  • 1 Answer

SOURCE: my Xerox Documate 510 adds

you probably have something on the scanning bulb when it goes through the feeder. The scanning bulb is directly to the left of where you use the flatbed. Clean that glass with a dry, clean cloth and you should be back in business.

Posted on Mar 05, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Fi-6130z fujitsu scanner jamming repeatedly


Hello Meg,
To troubleshoot your scanner issue, yuo are advised to perform the steps provided below:
1.Remove all documents from the ADF paper chute.
2.Open the ADF while pressing down the ADF open lever. If your has the imprinter option attached, please open the imprinter and then open the ADF.
3.Remove the jammed papers from the ADF.
4.Close the ADF pushing the center part of the ADF carefully.
If document jams occur frequently, then please check the followings:
1. Do the documents satisfy paper specification?
2. Have the documents been jogged?
• Align the edge of documents for stable paper feeding.
• Remove documents with crease or dog-ear.
• Scanning different width of documents may cause skew and result in paper jam.
3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?
4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is resolved.
5. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values, replace Pick roller or Brake roller see if the error is resolved.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.
Hope the above information is helpful.
Thanks & regards,
ScanCare

Nov 26, 2013 | Fujitsu Fi6130z Sheetfed Scanner

1 Answer

My fi-5220C says No paper on ADF paper chute or Hopper. (Code: Ds32003)


Hi,

"No papers on the Chute unit" error occurs when the Hopper empty sensor detects no paper loaded on the Chute unit at the receipt of a Feed command.To recover this, Load documents on the Chute unit.
1. Does the same symptom occur after turning OFF and ON the scanner? Press power button of the scanner for more than 2 seconds to turn it OFF, and after more than 2 seconds elapse, press the power button to turn the scanner ON.
2. Is there a slip of paper left near Hopper empty sensor? Open the ADF and check inside visually.
3. Check the performance of Hopper empty sensor. Conduct Maintenance mode to see if the sensor works properly.

If the error still occurs, confirm that the cable is correctly connected then replace the sensor EM.


Thanks & regards,
ScanCare

Oct 02, 2013 | Fujitsu Office Equipment & Supplies

1 Answer

Error J1


Hello Sharon,

When a document jam occurs, "J" and "1" will display alternately on the function number display panel of the scanner.Please perform the following:
  1. Remove all documents from the ADF paper chute.
  2. Open the ADF while pressing down the ADF open lever. If you are using fi-6130 with the imprinter option attached, please open the imprinter and then open the ADF.
  3. Remove the jammed papers from the ADF.
  4. Close the ADF pushing the center part of the ADF carefully.

If document jams occur frequently, please check the followings:

1. Do the documents satisfy paper specification?

2. Have the documents been jogged?

• Align the edge of documents for stable paper feeding.

• Remove documents with crease or dog-ear.

• Scanning different width of documents may cause skew and result in paper jam.

3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?

4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is

resolved.

5. Replace Pick roller or Brake roller, and see if the error is resolved.Check the consumable counter from the TWAIN driver screen or from the built-in Maintenance mode. When the counter exceeds the values, replace Pick roller or Brake roller.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.


Hope the above information is helpful.


Thanks & regards,
ScanCare

May 03, 2013 | Fujitsu Office Equipment & Supplies

2 Answers

Duplex copying on xerox phaser 3300mfp


I have the same problem and was told by the telephone helpdesk that the machine cannot copy double-sided to double-side. The duplexing referred to is copying 2 single-sided documents onto one single sheet on both sides....Like whoever does that! This is misleading on Xerox's part . Colin B.

Jul 08, 2012 | Xerox Phaser 3300Mfp/X Mono P/C/F/S 30Ppm...

1 Answer

I want to know how to use the scanner - we have lost instructions


Instructions
    • 1 Determine if the scanner has flatbed only or ADF (automatic document feeder). Scanners with have a flat glass section for scanning, but they may or may not have an ADF. Determine if your scanner has one of those so you can scan one sheet or multiple sheets at a time.
    • 2 Place paper in respective slot. Insert the paper into either the ADF, or place on the flatbed for scanning use. Make sure the glass is relatively clean. If you're using the paper feeder, make sure the pages do not have staples or paper clips still attached.
    • 3 Press the "Scan" button or use an application on the computer that can interface with your scanner. Use this to grab the image of the documents or pictures you desire to be digitized.
    • 4 Save scanned item as you want it. Store the now digitized image to whatever format you desire (whether it is PDF, JPG or other). Keep track of where your storage location is so you may retrieve the data soon.
    • 5 Retrieve it. Remove your papers, and browse to your digitized documents.


This is picture guide visit this site.
http://www.dummies.com/how-to/content/how-to-use-a-scanner.html

May 19, 2011 | Computers & Internet

1 Answer

HP 3035 MFP keeps coming up with a "Jam in document feeder " error message. The offending material has been removed from the ADF and yet the error message will not go away. The device has...


The most common cause for this is a jammed paper sensor flag under the top cover of the ADF where the paper is fed. ( small black plastic protrusion )that should should be positioned at the front of its little slot. I think there are 2 sensors so check that they are functioning properly ( that they move from right to left & then spring back )

May 11, 2011 | HP LaserJet M3035 MFP Printer

1 Answer

My Documate 152 is saying paper jam but no paper jam


E08 error message which indicates papert jam is caused by lose or mis-alligned input paper tray (automatic document feeder).
Resolve issue by powering off the scanner, opening the paper path section, removing the adf, and then re-seating the adf.

Mar 26, 2010 | Xerox DocuMate 152 Pass-Through Scanner

2 Answers

ADF paper jam, when there is none


If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

May 26, 2009 | HP Scanjet 8350 Flatbed Scanner

1 Answer

ADF document feed


Hi, The problem seems to be a piece of debris , paper stuck in the ADF roller assy. You can check this by opening up the adf cover and inspecting the paper path. I have seen where a very small peice can cause paper path problems to where something is blocking the paper> Good Luck!

Dec 03, 2007 | HP 5590 ScanJet Flatbed Scanner

Not finding what you are looking for?
Xerox DocuMate 3115 - sheetfed scanner Logo

Related Topics:

145 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Xeroxrep

Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

68 Answers

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...