Question about Brother MFC 9700 All-In-One Laser Printer

Open Question

Changed drum and toner, now it only prints blank pages

I had a "change drum soon" message and the print quality began getting bad. I replaced the drum and the toner cartridge. Now when I try to print, I only get a blank page. I can't find anything in the manual for how to fix this.

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 883 Answers

SOURCE: Toner not fixed to the page, rubbing off

the fuser (a large roller near final exit that is heated) is not reaching proper temperature. normally, it should be too hot to touch.

Posted on Jun 06, 2007

Ad
  • 1 Answer

SOURCE: printing blank pages

My printer has funn ink cartridges and it is printing blank pages and it is saying that the ink is empty. Please help

Posted on Oct 01, 2007

Soulvisitor
  • 1113 Answers

SOURCE: Brother MFC-8500 prints solid gray pages

I have seen the Toner cartridge in these cause this and also thought it was drum but new toner actually fixes it, have you installed new gen toner as well as drum? Make sure you tell machine you have fitted new drum too,

Posted on Oct 27, 2007

headstrong
  • 233 Answers

SOURCE: Blank pages after installing new drum

when replacing the toner did you remove the plastic film sealing the toner? if the drums receives no toner you will get blank pages. please check

hope this helps
good luck

Posted on Jan 07, 2008

  • 1 Answer

SOURCE: Print faded after replacing black cartridge Brother 240C

The print heads don't appreciate being out of ink so the Brother printer has sensors to prevent that but the tape defeated that prevention. Maybe more cleanings or maybe a cartridge with printhead cleaning solution will help. Otherwise, I fear a new printer.

Posted on Jan 08, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to reset " replace drum" for brother MFC-7860DW


Time to really order a new drum and really replace with a new one.
Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
2.Replace the drum unit and toner cartridge into printer.
3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
4.To clear this error message, you need to reset the drum counter as instructed below.
5.Make sure that the machine is turned on.
6.Press Options.
To confirm you are installing a new drum, press 1.
7.When the LCD shows Accepted, close the front cover.
8.Your drum is now reset.

Jul 30, 2014 | Brother MFC-7860DW Laser All-In-One

6 Answers

Continue to get a message to change drum soon. Changed drum already. Print quality is still not good.


hi

This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.

Oct 07, 2008 | Brother Office Equipment & Supplies

2 Answers

Drum Life Ends soon - Brother


The problem with this is the design. Each toner cartridge has a microchip on it, that counts the pages you print. The company has determined that you get x amounts of prints. Then you have to replace it, empty or not. This printers do not work the same way as an expensive professional business copier. In an pro style there is a spent toner cartridge that collects all of the wasted toner that is on the drum. On a small business/home style this spent toner goes back into the cartridge. There is no level indicator, even on the inkjet printer. They too, have a chip that says you have x amount of prints/cleaning cycles they can go through. Look up inkjet refill kits or inkjet cartridge programmer.

Mar 31, 2014 | Brother Mfc-7340 All-in-one Laser Printer...

1 Answer

Drum end soon again


My MFC-7420 began to display the message "Drum end soon" so I quickly went out and purchased a new drum. But I decided not to install it until I needed to. Because what does "drum end soon" mean? I thought it would mean that the print quality would deteriorate enough that I would notice the problem. So I continued to replace toner as needed, and pushed the blue cleaning thing down the wire regularly. This went on for over 3 years until *finally* I started having regular print job production problems. I replaced the drum, and the problems were solved. So,my advice is be prepared, but don't replace the drum until you have to -- the message means very little.

Mar 18, 2014 | Brother MFC-7340 All-In-One Laser Printer

2 Answers

How do i reset ricoh sp 1200s drum unit


why toner life end message keep on showing on sp 1200s prints.

Aug 04, 2012 | Ricoh Office Equipment & Supplies

1 Answer

Brother MFC 6800 Drum replaced, now prints blank page. Plastic sheet was spit out indicating correct install. Same toner cartridge will work if old drum re-inserted, but print quality is bad, as drum worn...


Here is a link to the user manual check page 187... and buy a new toner... sometimes the toner runs out and the unit does not alert you... if the toner does not fix the issue but the old drum still works... then your new drum is a dudd and needs to be changed...

Dec 16, 2009 | Office Equipment & Supplies

1 Answer

The toner tray will not pull out from the machine


Replacing the Toner Cartridge
The MFC can print up to 6,000 pages using a high yield toner cartridge. When
the toner cartridge is running low, the LCD shows TONER LOW. The MFC is
supplied with a standard toner cartridge that must be replaced after
approximately 3,000 pages. Actual page count will vary depending on your
average document type (i.e., standard letter, detailed graphics).
Discard the used toner cartridge according to local regulations. If you are not
sure of them, your local Sanitation Department. Be sure to seal the toner
cartridge tightly so toner powder does not spill out of the cartridge. When
discarding used toner cartridges, keep them separate from domestic garbage.
We recommend that you clean the MFC when you replace the toner cartridge.
1 Open the front cover and pull out the drum unit.
Place the drum unit on a drop cloth or large piece of disposable paper to avoid
spilling and scattering the toner.
2 Hold down the lock lever on the right and pull the toner cartridge out of the drum
unit assembly.
Caution
Handle the toner cartridge carefully. If toner scatters on your hands or clothes,
immediately wipe it off or wash it with cold water.
3 Unpack the new toner cartridge. Place the used toner cartridge into the
aluminum bag and discard it according to local regulations.
 Wait to unpack the toner cartridge until immediately before you install it in the
MFC. If a toner cartridge is left unpacked for a long period of time, the toner life
is shortened.
 You can use only a genuine Brother toner cartridge (TN-430 or TN-460), which
is specially formulated to ensure top print quality. Using another brand of toner
cartridge may void your MFC’s warranty. Warranty coverage does not apply to
problems caused by the use of 3rd party Toner, 3rd party Toner Cartridge or 3rd
party Drum unit.
4 Gently rock the toner cartidge from side
to side five or six times to distribute the
toner evenly inside the cartridge.
5 Remove the protective cover.
6 Insert the new toner cartridge in the
drum unit until it clicks into place.
7 Clean the primary corona
wire inside the drum unit by
gently sliding the blue tab
from right to left several
times. Return the blue tab to
the Home position ( )
before reinstalling the drum
unit assembly.
Reinstall the drum unit and close the
front cover.
Replacing the Drum Unit
The MFC uses a drum unit to create print images on paper. If the LCD shows
CHANGE DRUM SOON, the drum unit is near the end of its life and it is time
to purchase a new one.
Even if the LCD shows CHANGE DRUM SOON, you may be able to continue
printing without having to replace the drum unit for a while. However, if there
is a noticeable deterioration in the output print quality (even before CHANGE
DRUM SOON appears), then the drum unit should be replaced. You should
clean the MFC when you replace the drum unit. (See page 21-18.)
Caution
When removing the drum unit, handle it carefully because it contains toner. If
toner scatters and your hands or clothes get dirty, immediately wipe or wash
with cold water.
WARNING
Just after you have used the MFC, some
internal parts of the MFC are extremely
HOT! So please be careful.
The drum unit is a consumable item, and it is necessary to replace it periodically.
There are many factors that determine the actual drum life, such as temperature,
humidity, type of paper and how much toner you use for the number of pages per print
job. The estimated drum life is up to 20,000 pages. The actual number of pages your
drum will print may be significantly less than these estimates. Because we have no
control over the many factors that determine the actual drum life, we cannot
guarantee a minimum number of pages that will be printed by your drum.

Oct 02, 2009 | Brother MFC-9840CDW Laser Printer

1 Answer

Printed pages look terrible...


I'm more familiar with HP printers, but it sounds like a fuser is bad. The fuser effects print quality as well. If you've replaced the toner, as you have.

Apr 24, 2009 | Sharp FO 5550 Plain Paper Laser Fax

1 Answer

Bad photo quality after changing drum


your laser printer
1) print color quality is now distorted that means print skew (technician called)
2) print tint means the print color not enough density,
3) print mottle means print dirty
you may try
1) print distorted--- find out the skew adjustment from your printer manu, it is adjust the image before transfer to the drum.
2) print skew could be happened when the drum replace install not very accurate, so install it more carefully.
3) print tint---you may increase print density from the manu, not fix,
4) print tint---the toner caridge near life cycle or using the less compatible toner. so you have change the quality toner or cartridge (if near life cycle) to improve quality photo print
5)print mottle---toner quality ? or cartridge near life cycle also cause print dirty paper,

Feb 08, 2009 | Konica Minolta magicolor 2300DL Laser...

Not finding what you are looking for?
Brother MFC 9700 All-In-One Laser Printer Logo

Related Topics:

31 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

James Cagle
James Cagle

Level 2 Expert

454 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...