Question about Datamax I-CLASS DMX-I-4406 Thermal Label Printer
Hold in the Feed button for 4-5 seconds, which causes the printer to attempt to "Auto-calibrate." If that doesn't solve it, then slide out the Media Sensor (green plastic bar that sticks out over the labels) about 1 inch from all the way in ("in" = left if looking from front). Then press Feed to clear errors. If still get same error, then look for piece of label or ribbon stuck in that error - ok to blow out with canned air. Then try holding in Feed again for 4-5 seconds to Auto-calibrate again.
Posted on Apr 29, 2014
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: top of form fault
You need to calibrate the printer using the instructions located in the manual. This should be in area 5.2 of the manual. If you don't have the manual you can download them at this address along with software updates and firmware updates.
Hope this helps you.
Posted on Nov 22, 2008
The printer must be calibrated or the type of sensor is wrong. Verify that the sensor type is correct for your label (gap or black mark) and you can calibrate it by pressing the FEED key for about 5 seconds approximately.
Posted on Mar 13, 2009
SOURCE: I-4208 DataMax printer
We had the same error after labels got wrapped around the feed roller. When we were called to investigate the problem, the fault error was there. After 2 1/2 hours of troubleshooting both on the printer and online we came across this page. I took the roll of labels out, cleaned the media sensor and re-threaded the labels. Well, that didn't work too well as I still had the same error. Since we have 2 thermals setting side-by-side, I opened up both hoods and noticed that the "green" slider just beneath the sensor was slid all the way in. On the other printer however, the slider was slid out until a white etched line was at the tappered endpoint of the sensor. I slid out the other printer that had my error, hit the feed button, and whaaa-laaa, the error disappeared. There are some minor distance feed that we have to reset, but it is up and running! I hope this may help you out in your situation too.
Posted on Jun 12, 2009
SOURCE: Top of Form Fault error
It means that the printer did not get a good calibration on the label. First make sure the label sensor is in the proper position. Look at the green bar that the label passes underneath and make sure that the white line (the sensor) is positioned over the label. Then calibrate by pressing and holding the FEED key for about 5 seconds until the labels start to feed. After a few labels feed out, the printer should now have a good read on the size of the label and be ready to go.
Hope that Helps !
Posted on May 14, 2010
SOURCE: hello, i have a datamax i
The error is indicating that it cannot calibrate the media. Try holding in the feed key for approx 10 seconds and see if it will calibrate. Experiment with the position of the media sensor. It will slide horizontally.
Posted on Oct 13, 2010
Tips for a great answer:
May 16, 2014 | Samsung LN-T4661F 46 in. LCD HDTV
Apr 24, 2014 | Toshiba 42HP66 42 in. LCD Television
Apr 21, 2011 | Tally T6215 Matrix Printer
Sep 25, 2010 | Datamax DMX-I-4212 Label Printer
May 14, 2010 | Datamax DMX-I-4208 Label Printer
Jun 10, 2009 | Datamax M-4208 Thermal Label Printer
Nov 14, 2008 | Datamax DMX-I-4212 Label Printer
Jun 18, 2008 | Epson DFX-9000 Matrix Printer
635 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: