Question about Microsoft Word 2010

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My MS Word crash everytime i try to save a document

Problem signature: Problem Event Name: BEX Application Name: WINWORD.EXE Application Version: 14.0.6129.5000 Application Timestamp: 5082f354 Fault Module Name: gdiplus.dll_unloaded Fault Module Version: Fault Module Timestamp: 4f2bf90a Exception Offset: 73bc74b2 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.0.6002. Locale ID: 1033 Additional information about the problem: LCID: 1033 skulcid: 1033 Read our privacy statement:

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  • sam anderson May 10, 2013

    This is on a PC running Windows Vista 32 bit, I tried disabling the 3 COM Add Ins from File options and no change, I did not notice any add in that have bluetooth in it



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Click start control panel administrative tools computer management then select event viewer this may vary depending on what operating system you have
extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured
Right click on the error message select properties you will see all details about the error
or click start type in event viewer press ENTER
you might be able work your way through the problem

Over time, the Windows operating systems can get somewhat buggy.
Certain programs might not operate properly or as expected, or they might not operate at all, seeming to hang in a digital limbo somewhere between a click and a visual confirmation that all is well.
MS Word is no exception to the issue.Considerations

Maintaining a consistent and somewhat rigorous maintenance schedule can help improve overall system performance, especially when it comes to word processing software, one of the most used types of software found on PCs.
Disk cleanup and disk defrag are vital steps to ensuring MS Word is in good working order.

Other Possible Causes
Making sure your system meets the necessary requirements for MS Word before installation is vital.
If a previously functioning installation of MS Word has begun misbehaving, checking system configurations is an important step, as over time users make their own personal changes to the operating system and might eventually cause issues with MS Word and many other programs.
Double, or even triple, checking that the PC meets recommended minimum system requirements before installation will likely save many hours of troubleshooting.
An up-to-date anti-virus program will help prevent files from being infected, in turn ensuring that MS Word remains clean and functional.
Maintenance practices should become less routine and more habit, ensuring proper functioning of the operating system.
Return Microsoft Word to Default Settings
If you would like to return Microsoft Word to its default settings, you can easily accomplish this by using the "/a" command.
This command tells Word that you want to prevent any changed setting files from opening the next time Word is used.
You may wish to do this in a multi-user environment, such as a shared computer or a computer lab.
The steps below will step you through this process.

Locate your Microsoft Word shortcut by opening "My Computer" or "Windows Explorer" from your "Start" menu and browse to find the folder that contains that Microsoft Word shortcut.
You may have the shortcut located on your desktop so you can simply use it from there.
Right-click on top of the Microsoft Word shortcut to display the context menu for the Word shortcut, so you can make the changes you need to make to return to Word's default settings.
Click on "Properties" from the context menu to open the "Properties" dialog box.
Select the "Shortcut" tab from the top of the "Properties" dialog box to open the shortcut options.
Locate the "Target field" text box in the "Properties" dialog box and place your cursor after the text in the "Target field" text box.
Type "/a" with your keyboard at the end of the text in the "Target field" text box.
The " /a" should be typed outside of any existing quote marks, and there should be a space before the slash.

Use your mouse to click the "OK" button to close the "Properties" dialog box and return Microsoft Word to its original default settings.

Posted on May 10, 2013


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Posted on Jan 02, 2017

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I would recommend you to reinstall MS Word.

Posted on Feb 13, 2013

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