Question about HP Officejet 5610 All-In-One InkJet Printer
My printer which hasn't been used in several months, keeps teeling me that the paper tray is out of paper, even though I have just filled the in-tray..
Try reinstalling your printer Once installed , you can keep up to date with the automatic updates of drivers
Posted on May 08, 2013
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Unfortunately this printer and alot of others like it have a very poor paper feed mechanism. I am finding that the (1) small pickup roller that is used in this and other machines like it is failing (not picking paper) prematurely or faster than i think it should (this is looking at page counts on some of these machines). We have been disassembling them and rubber restoring the pickup roller which fixes the paper jam/paper out errors.
Posted on May 21, 2008
This can be an issue with one of the faulty sensor across the printer.
Please check if you are able to print from tray 1, e.g. a configuration page.
A config page can be printed by holding the Green Button and releasing it as soon as the Triangle light comes on. This would take approx 5 secs.
If the printer is able to print from tray 1, then it could be an issue with the tray 2 pickup sensor.
Check if the tray 2 pickup sensor ( a black plastic piece to the right of the tray 2 pickup roller) is moving freely (front and back), also check if tray 2 pickup roller is not able to rotate completely.
If the tray 2 sensor is not moving freely and of the pickup roller is rotating completely, then reseat the pickup roller.
Normal use with good media causes wear resulting in the need to periodically clean or replace the pickup roller. Additionally, the use of poor media might require more frequent replacement of the pickup roller. Replacing the pickup roller Complete the following to replace the pickup roller:
CAUTION: Failure to complete this procedure might damage the printer. Unplug the power cord from the printer, and allow the printer to cool.
Figure 1: Unplugging the power cord
2. Open the print cartridge door, and remove the print cartridge.
Figure 2: Removing the print cartridge
3. Remove the main input tray (Tray 2).
Figure 3: Removing the main input tray (tray 2)
4. Open the front automatic two-sided path door (HP LaserJet 1320 series printer only).
Figure 4: Opening automatic two-sided path door
5.Place the printer on the work surface with the front of the printer facing up.
Figure 5: Placement of printer
6. Pull the white tabs outward, and rotate the tabs up.
Figure 6: White tabs
7. Slide the right tab to the right, and leave the tab in this position throughout the procedure.
Figure 7: Right tab movement
8. Slide the pickup roller assembly to the right, and remove the left end cap.
Figure 8: Pickup roller assembly movement
9. Remove the pickup roller.
Figure 9: Pickup roller
10. Insert the left side of the new pickup roller into the left slot (1), and insert the right side (with notches in the shaft) into the right slot (2).
11. Rotate the shaft until the notches engage and the shaft clicks into place. 12.Place the end cap over the shaft on the left side, push the end cap to the right, and rotate the tab downward into position.
Figure 11: Pickup roller end cap
13.Push the right tab to the left, and rotate the tab downward into position. 14.Place the printer on the work surface with the top of the printer facing up. 15.Close the front automatic two-sided path door.
Figure 12: Closed automatic two-sided path door
16.Reinstall the print cartridge, and close the print cartridge door.
Figure 13: Print cartridge
17.Plug the printer in to turn it back on.
Figure 14: Power cord in
Cleaning the pickup roller
Perform the following to clean the pickup roller.
1.Remove the pickup roller as described in steps 1 through 9 of Replacing the pickup roller above.
2. Dab a lint-free cloth in water, and scrub the roller.
Figure 15: Scrubbing the roller
3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. Figure 16: Wiping the pickup roller
4. Allow the pickup roller to dry completely before you reinstall it in the printer (see steps 10 through 17 of Section with a task ).
Figure 17: Reinstalling the pickup roller
Posted on Nov 03, 2008
SOURCE: Printing Photos on Photo Paper
Ensure u are placing the paper in the photo tray..
if u r printing from the memory card which is inserted in the printer..ensure that the PHOTO BUTTON on the printer is on..
You can also try to reset the printer by going to the SETTINGS/TOOLS menu (RENCH SYMBOL) and then look for the Factory Restore (Might be under "Preferences")
Posted on Nov 28, 2008
I have the same unit. There are many issues with it. First when you install the software you may need to add something to the registry.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Printers\HP Officejet 7400 series\PrinterDriverData and create Key HPDJEnableSecondTray as DWORD with Value of 1
Once you've done this here is the biggest issue and one I've found to fix this issue PERIOD.
You need to go to your Printer Driver then to Properties of it then Device Settings Tab - you will see Form to Tray Assignment in the list and like 5 options, you have to make all but the one you want to NOT AVAILABLE. Example mine is set to Upper than Lower (Letter) all the rest are set to NOT AVAILABLE. Problem solved.
Posted on Apr 15, 2009
Tips for a great answer:
Jan 24, 2013 | HP Deskjet 3050A J611G Inkjet Multifunct
Aug 01, 2012 | HP LaserJet P2055d Printer
Aug 05, 2011 | Office Equipment & Supplies
Jul 28, 2011 | HP 8500 Premier All-In-One InkJet Printer
85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,
Replace the pick-up and feed rollers.
Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.
Pickup Roller and Separation Pad-
If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.
Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response Thanks, Joe
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Jun 20, 2011 | Dell 1110 Laser Printer
May 31, 2011 | Lexmark E232 Laser Printer
May 02, 2011 | Canon PIXMA MP620 All-In-One InkJet...
Apr 20, 2011 | Kodak ESP 5 Printer
Feb 28, 2011 | Canon MP560 All-In-One InkJet Printer
Aug 21, 2017 | HP Office Equipment & Supplies
174 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: