Question about Toshiba Genio e550

2 Answers

Toshiba (Audiovox) PDA Genio e550c

Battery went dead from non-use. When I attempted tostart up, it went to the Welcome Screen and then to the Align Screen, and froze after aligning. I attempted to initialize the PDA and the same thing occurs. I stops after screen alignment and eventually shuts down.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Toshiba (Audiovox) PDA Genio e550c

Same problem, except some moisture squeezed into the digitizer (or touch screen) and rendered it inoperable. Have not found a place to get another digitizer.

Posted on Feb 05, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 114 Answers
Re: Toshiba (Audiovox) PDA Genio e550c

Always start with the simplest answer first, so start by removing any memory cards, attached devices and cables and resetting it again. If you still have the same problem check the manual for the Hard Reset procedure, it may seem you've already hard reset it by killing your battery but it's worth a try anyway when your getting this kind of issue.

Posted on Aug 13, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

HotSync problem:connection could not be

After you change the battery you need to do a hard reset. This will erase all the info in your pda so you want to make sure you have it all backed up on the palm desktop To do a hard reset follow these steps:

1. Hold down the power button.
2 While holding down the power button, use the tip of the stylus and inset it into the hole in the back of your pda and gently press and release the reset button in the back of your pda.
3. When you see the message that warns you about erasing all of the info on your hand held select continue.
4. When prompted follow the online directions to align the screen. After that you will want to do another hot sync. Best wishes.

Aug 10, 2009 | Palm Tungsten E2 Handheld

1 Answer

Screen align problem

try to do hard reset if its not works
try to update rom image
if still not works try to replace your touch screen to new one

Dec 15, 2008 | HP iPAQ H3950 Pocket PC

1 Answer

Wont start

Sounds like the power circuit on it is dead, I doubt anyone sells the boards for a pda like that but you never know, check ebay.

Jan 16, 2008 | Toshiba e750 Pocket PC

1 Answer

Audiovox PPC 6700

You just gotta really hit it dead in the center, took me a couple of tries but you just really got to hit it dead on

Dec 25, 2007 | Audiovox PPC 6700

1 Answer

Axim X5 Align Screen Loop

I am by no means an expert but I have had the same problem that you are having and I found that after I took my X5 apart and cleaned around the underside edge of the plastic housing frame that was at the edge of the screen the problem went away. I also cleaned the front of the screen very well and put a new back-up battery in. I have not had the problem since.

Sep 05, 2007 | Dell Axim X5 Pocket PC

3 Answers

Touch Screen Creacked, but LCD is fine.

Hi Parvinder I suggest you replace the touchscreen though the procedure is not easy but I can provide you the instruction for how to replace it. If you can follow carefully the instruction of how to replace it, you will have a nice screen again. Please send your email to my address below: I will reply to you the full instruction written by me included of how to diassemble the unit. This model is also called audiovox xv6600, Siemens sx66, Qtek 9090.. but thet has the same housing with some modification but my Service Guide can be applied for all. You can buy the touchscreen only on Ebay for $19.95. Regards, pingping

May 22, 2007 | Orange SPV M2000 Pocket PC

2 Answers

Battery wont charge

did you think about checking the charger?

Sep 15, 2005 | Toshiba e570

1 Answer

PocketPC e570, Is there an opportunity to set it back to factory default?

you could set back the e570 factory default very easily. On the left side of the pda you could find a small button, called RESET button. You have to do these following steps: The pda have to be turned off, then press the power button while pressing and holding the reset switch with the stylus, release the power button and when a screen appears, release the reset switch. But be careful, when you reset your pda all data will be lost and make sure that all storage cards are removed!!!

Sep 11, 2005 | Toshiba Genio e550

1 Answer

Align screen

I have the same message if the unit is without power supply for a long time but it should not happen every time you switch the PDA on. Maybe is the battery defective.

Sep 11, 2005 | Toshiba e400 Pocket PC

1 Answer

Screen light defect?

I had a similar problem after removing battery on my e800. After battery full charging and after PDA resetting everything was OK again.

Sep 11, 2005 | Toshiba e330 Pocket PC

Not finding what you are looking for?
Toshiba Genio e550 Logo

Related Topics:

245 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba PDAs Experts


Level 3 Expert

6993 Answers


Level 1 Expert

45 Answers

Mike McWhinney

Level 3 Expert

537 Answers

Are you a Toshiba PDA Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides