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Acer solution center

The feature you are trying to use on the cd-rom is not available

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Do you have a problem? If you do, please give us some details of the symptoms and what you are trying to do. We may even be able to help then.

Posted on May 08, 2013

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I keep getting the message "the feature you are trying to use is on a CD-ROM or other removable disk that is not available." How to I get rid of this message so it does not keep popping up?


Usually this message comes from office, you need to put the office CD in the CD rom drive, than the system will copy the missing file and the message will stop poping up.

Aug 05, 2011 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

I have an Acer Aspire x1700 and it will not reboot, I cannot locate the reboot disk. How can you help?


Yuo need a lot of try and error to be successful.
First your OS and the BOOT disk that comes with your machine.But if you dont had the CD you need to buy and download it.
Store like Bestbuy,CompUSA,etc.. sell this CD,s or go to this LINK where you can buy it online and download it, choose your OS and any other specs about your System.
After all you need to BURN the files in a blank CD or order for mail shipment.

Then we going to BOOT the system id the CD drive.

To rebuild your hard drive, do the following:
  1. Power up your Acer system.
  2. When prompted (after memory testing completes), press CTRL + ALT + ESC to enter CMOS setup.
  3. At the CMOS Setup screen select Advanced BIOS Features
  4. Verify the Boot Options Sequence is set to the following order:
    1st [CD-ROM]
    2nd [Floppy Disk]
    3rd [Hard Disk]
  5. Insert the Acer System CD, DISK 1 in your CD-ROM drive.
  6. Press F10 to exit and save. When prompted, Do you want to save CMOS data?, select [Yes], then press ENTER.
  7. The system will reboot from the CD-ROM. After booting from the CD-ROM, you will see the Acer Hard Drive Rebuild options displayed.

    Note: Use your mouse for choice selections during the HDD recovery process. The mouse will respond slowly during this procedure, DO NOT press the Enter key. Pressing the Enter key will cause the HDD recovery process to terminate.
  8. Select HDD Full Rebuild and follow the on-screen instructions.
  9. When prompted to insert Acer Recovery CD, DISK 2, wait for the CD-ROM to eject DISK 1.
  10. Close the CD-ROM tray and click OK. The system will continue to rebuild the hard drive back to factory load.
After being prompted to remove disk and restart system the unit will load system software and hardware. During this process the system will reboot several times.
Your Microsoft Certificate of Authenticity (COA) ID number will automatically be entered for you. Should you need this number for any reason, look for your Microsoft Certificate of Authenticity (COA) ID number on the cover of your system.

"thumbs and post back!"

Oct 24, 2010 | Computers & Internet

1 Answer

I want to use the scan fuction, and am told to load cd rom. I have a acer 5315-2808 computer and the cd rom does not fit the spindle of my cd reader.


Hi,

Your computer can not scan on its own, you need a scanner, you need to install the scanner with the cd that came with the scanner or post the brand and model and I will see if the software is available online.

Oct 13, 2009 | Acer Computers & Internet

1 Answer

No dvd/cd rom icon


From what I read, Acer Empowering software is no big deal. Some say it's fine, others say nothing worthwhile. If you aren't thrilled with it, you might consider uninstalling it and seeing if it brings your CD-rom back. If you want to keep it or uninstall of Empowering software doesn't work, uninstall the CD-rom and then let Windows rediscover and install it again.

Go into Device Manager, right click on CD-rom and choose uninstall. Close out and restart.

Sep 06, 2009 | Acer (91.47A37.001) CD-ROM Drive

1 Answer

HP Solution center doesn't start...


I'll assume that you actually have an HP printer (or scanner) attached to this unit.

Uninstall the HP drivers and software which came with your HP printer (or HP scanner) and reinstall it from the driver discs (reinstalling the HP software over the existing installation may take care of it also). If you don't have the discs that came with your HP equipment please post what model you have and I will track down a link for you to download the necessary stuff for reinstall.

Feb 26, 2009 | Acer Aspire 5315 Notebook

1 Answer

I am trying to create recovery disc I can,t load them on the dvd, it keeps saying the dvd has something on it already, which I know isn't the case. Anothr problem I have is that when I use the computer...


the error you are seeing is because a piece of your software such as internet explorer has been corrupted or deleted the cd rom your pc is asking for is a system resore disc. find yourself an xp disc if that is the os you are using and do a repair that should fix your issue

Aug 19, 2008 | HP Computers & Internet

1 Answer

I have an Acer Aspire 3000 laptop that has been giving me problems. I tried to do a system restore but it will not boot up off of the CD. I have tried F8 but and that gives me a number of options but...


Hi Lindsay,

That's too bad about your system.

First, what kind of problems were you having as the reason for wanting to perform a system restore?

If your system will not boot off the CD, then it might not be #1 in the BIOS order. Try this:


  • Power up your Acer system.
  • When prompted (after memory testing completes), press CTRL + ALT + ESC to enter CMOS setup.
  • At the CMOS Setup screen select Advanced BIOS Features
  • Verify the Boot Options Sequence is set to the following order:
    1st [CD-ROM]
    2nd [Floppy Disk]
    3rd [Hard Disk]
  • Insert the Acer System CD, DISK 1 in your CD-ROM drive.
  • Press F10 to exit and save. When prompted, Do you want to save CMOS data?, select [Yes], then press ENTER.

  • Jul 30, 2008 | Computers & Internet

    3 Answers

    Formating a system


    Press any key to boot from CD...

    Hit enter

    Mar 02, 2008 | Acer-Veriton-M410-US3800P AMD Desktop PC -...

    2 Answers

    CD ROM Boot


    In the BIOS are you able to "discover" the CD-ROM device? There should be a way such that you can specify what devices are connected to the system.

    The BIOS version should recognize what devices are attached to the system.

    You may need to "flash" (upgrade) the BIOS. Now a days, BIOS upgrades are available on the manufacturer's website.


    Hope this helps :) Kindly leave a rating. Thanks..

    Nov 27, 2007 | Acer TravelMate 2702WLMi Notebook

    3 Answers

    WINDOWS XP


    Windows xp can run on any PC that has a 233 mhz processor and 64mb of ram. Here is a list of hardware requirements for windows xp taken from microsofts website : These are the minimum requirements for basic functionality. Actual requirements vary, depending on the system configuration and the programs and features that you choose to install. If you are installing Windows XP over a network, you may need additional available hard-disk space. The minimum hardware requirements for Windows XP Home Edition are: ? Pentium 233-megahertz (MHz) processor or faster (300 MHz is recommended) ? At least 64 megabytes (MB) of RAM (128 MB is recommended) ? At least 1.5 gigabytes (GB) of available space on the hard disk ? CD-ROM or DVD-ROM drive ? Keyboard and a Microsoft Mouse or some other compatible pointing device ? Video adapter and monitor with Super VGA (800 x 600)or higher resolution ? Sound card ? Speakers or headphones The minimum hardware requirements for Windows XP Professional include: ? Pentium 233-megahertz (MHz) processor or faster (300 MHz is recommended) ? At least 64 megabytes (MB) of RAM (128 MB is recommended) ? At least 1.5 gigabytes (GB) of available space on the hard disk ? CD-ROM or DVD-ROM drive ? Keyboard and a Microsoft Mouse or some other compatible pointing device ? Video adapter and monitor with Super VGA (800 x 600) or higher resolution ? Sound card ? Speakers or headphones

    Aug 29, 2007 | Computers & Internet

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