Question about Office Equipment & Supplies
My printer is full of paper but it keeps saying "Support Code : 1003 Paper has run out. 1. Load paper into the front tray. Insert the paper completely to the end of the front tray. 2. Press the printer's Start button." When I press the start button nothing happens.
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Posted on Jan 02, 2017
check the paper type and the paper size from the printer menu, if it is ok then you will try to check the paper sensor on tray 2
Posted on Jan 08, 2010
You have the settinigs on the printer wrong. There are two things you need to do:
1. Open the tray and check that the paper guides are set to 8.5 x 11 (letter). There are both length and width guides in the paper tray, and EXEC size is quite a bit off from letter-it is more than 0.5 inch narrower than letter. It is also shorter than letter.
2. On the printer, use the settings button to navigate to the paper size. (The exact wording may vary; it's been a while since I worked on a 4050. It may be under print settings.) Once you find the paper size menu, configure tray 2-yes, I'm sure-to use letter size, any type. By the way, on HP lasers, tray 1 is the fold down tray on the front, tray 2 is the tray that will hold 500 sheets of paper and is the "drawer" that you load. Don't ask me why they use that numbering system.
Posted on Feb 11, 2010
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