Question about Pacific Image PrimeFilm Office Equipment & Supplies
After long minutes waiting for the scanner to initialize, CyberViewX returns a message saying that it is unable to communicate with the device.
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Posted on Jan 02, 2017
Smile...well this is due to a default setting in windows which u need to change.
1. leave the device plugged to the USB & power it
2. Go to device manager \ expand (+) universal serial bus controllers
3. Right-click \ properties \ usb root hub \Power management tab \ uncheck box (allow the computer to switch off the device)
Restart! Don't forget to vote me dear!
Posted on Feb 07, 2010
Try using other application aside from the canoscan. Try to use Paint, you just click on File then from scanner. If it doesn't work, check the scanner itself, try to plug it in on another power outlet, if you are using a power surge try to unplug it and directly plug it in to the wall. You should notice the light on the scanner. If it is not litting up, you need to have the scanner serviced due to defective bulb
Posted on Sep 05, 2009
SOURCE: IScanner not communicating w/ PC
If your scanner is like mine the software comes defaulted to look for the OVT Scanner. Go into properties and change the scanner default to Cyberview CS Memor-ease.
Posted on Jan 15, 2010
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