Question about Moen 7437 Chateau Single Hole Kitchen Faucet with Side Spray Chrome...
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Posted on Jan 02, 2017
Yes it is fixable and easy.To save you time because I belive you will be needing a new part from Moen I am sending you this easy link to quickly resolve your issue. Just be sure to tell Moen you are original owner of faucet and all parts are lifetime free including shipping. Go Moen!!!
Thanks and Please Rate jj505
Posted on Apr 06, 2009
I had the same problem with my Aberdeen single lever with a pull-out sprayer a few months back. If you are the original owner of the faucet, it's under warranty; you shouldn't have to pay for any parts. Call: 1-800-BUY-MOEN (1-800-289-6636) and tell Customer Service what the problem is. They will send you the Handle Mechanism Kit at no charge. (Mine was part #93980 for my Aberdeen faucet, but yours may be a different part number.) It's tricky to take apart and get back together but my husband and I have zero plumbing experience and got it all fixed in about 20 minutes. The Moen.com website also has exploded parts diagrams of all their faucets so you can identify exactly what part you need, and they have some little videos and slideshows to show how to replace parts. If you can't reach Customer Service on the phone, you can go to "Contact Us" on their website and email them a description of your problem.
Posted on Jun 18, 2009
1. If it's "leaking" from the body then, the O-Rings between the body of the faucet got gunked up with minerals from your water. This interferes with the seal.
The answer is to take some grit cloth/very fine sandpaper and clean the inside of the spout body. Wipe clean. I would also suggest replacing the O-Rings on the faucet body, but at the very least wipe the O-rings and faucet body clean.
THEN: lubricate the inside of the spout body AND the O-Rings with silicone grease. It's translucent and readily available and the only thing I would ever use for a faucet repair. NOT plumber's grease, NOT WD-40.
Reassemble and enjoy.
2. If it's dripping, the you need a new cartridge. You can get them for FREE from the hardware store if you have the old cartridge to trade them. The problem is that Moen cartridges are water-sealed into place and you need a special tool to break that water seal. The special tool (just a tiny piece of specifically shaped plastic, really) comes, you guessed it - with the new cartridge.
Two possible solutions: a) bite the bullet and just buy the cartridge (~$25) or buy a Moen cartridge puller, usually available from the hardware store as well for about the same price. Ask, they might even lend you one.
The point of whichever tool you end up with is to rotate the cartridge itself inside the faucet body to break the water seal so that you can pull it out with a set of pliers. There will be a retaining clip to pull out as well.
Posted on Sep 09, 2009
Testimonial: "this will give me something to work on. thanks"
Turn off water
Remove the handle with an allen wrench, usually 1/8".
Unscrew the dome with a pair of channel lock pliers with a rag to prevent scratching.
Wiggle out the old cartridge with the channel lock pliers.
Clean all innards with WD-40.
Posted on Dec 12, 2009
Testimonial: "Thank you for the speedy reply it was needed at the time because the part was jammed or at least it seemed so."
Replace the "O" rings that are behind the spout portion. You will have to remove the top of the faucet and pull up on the spout section. There will be a couple of "O" rings there. It is best to have Moen send the parts to you as locating the proper size "O" rings can be difficult.
Posted on Apr 06, 2010
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