Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

4 Answers

Can't erase songs

I bought a used c250 about a month or so ago. There were already songs on my memory card, but I can't access them from my computer (tried Windows Media Player, and the Sansa Media Converter I downloaded didn't even recognize the player). Please help me - there are about 20 albums that I don't even want on there and I'm jonesin' to put on more of my own!!

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  • Anonymous Dec 23, 2007

    ive tried windows media player and the converter

  • mp3guy Dec 26, 2007

    can't erase files form the player..help

  • Anonymous Dec 28, 2007

    can't delet unwanted songs, they are on the mp3 but don't show up in the internal memory to delete

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4 Answers

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Your suggestions were great but for me, they didn't work so I took the one suggestion to call Customer Service (thanks for including the number!), expecting the worse - but the experience was actually OK. I had a nice person and we found a fix; so I will share what we came up with here:

My problem was that my computer showed no files in my Sansa folder BUT on my player the memory was full.

So I unplugged the player; went to "Settings", went to "Format" and selected "Yes". Everything went away (be sure to do this fix if this is what you want to do - I did) and now I can put what I want into my Music player. danke.

Posted on Apr 15, 2008

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I have the same problem. The 3 songs that came with the Sansa C250 are not shown anywhere in the c250 file/directroy structure using Windows Explorer. Even the hidden directories how nothing. I came across a .DAT file that had some reference (using NOTEPAD) to one of the songs, but I'm not sure I want to delete any of the DAT files.

I can easily see the music files that I placed on the c250.

Posted on Dec 29, 2007

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Have you tried going to My Computer while you are plugged in and opening Sansa icon, Internal memory, then open the Music folder. From there you should be able to delete whatever you want. I was actually putting photos in this way until I discovered the Sansa converter program because I had no directions.

Posted on Dec 27, 2007

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THE ONLY HELP THAT I CAN GIVE YOU IS TO CALL THE COMPANY HERE IS THERE NUMBER Contact Customer Support at 1(866)SAN.DISK

Posted on Aug 11, 2007

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Deleting


You can manually delete the music thru My Computer. My Computer>Device Name (c250)>Media>Music You can see all of the music by albums and delete what you want. Please add to this question if you need more assistance. Best of Luck.

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