Question about SanDisk Sansa c240 MP3 Player

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Uploading problems when i try to upload music to the sansa c240 i get this error Error Copying File The file "name" could not be copied. It may not exist or is being used by another program.

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  • Anonymous Nov 09, 2007

    Just won't upload any music

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download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532
then get a firmware upgrade from the Sansa website

If that fails, t
here are a few different possibilities.
0.5) make sure the songs are in mp3 or WMA format
1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

Posted on Feb 19, 2008

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Sorry about the delay...I understand that you are getting device certificate error..There are two ways you can solve the device certificate..the first one is by formatting your device and the second one is by updating the firmware..I understand you have done that already..maybe something went wrong when you were doing the firmware upgrade..You should be able to transfer music from rhapsody to your device..You have to make sure that the songs you are trying to transfer to your device have the proper license..If after you have done all the steps above you are still having the same problem..you can contact me and I will be more than happy to assist you..or you can contact sandisk at 1-866-726-3475..I hope that helps
Please rate accordingly
Thank you
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Pretty late response, but meh.  

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