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Maytag neptune washer

Water does not flush though the bleach and softener dispensors. What is the solution to this issue?

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Clean the dispensor where you put the softener and unblock the drain hole

Posted on Jan 01, 2014

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Fabric softener dispensor does not empty


For the FAV6800A or FAV9800A:

If you have no water flow to the Softener dispenser or Bleach dispenser see if you can turn the dispenser valves on Service Mode and verify water flow to the reservoirs.
Enter Service Mode (page 14 of the Service manual) by Pressing Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the console beeps.

Now go to page 16 to Service Manual and enter Board Output Test by pressing the Delicates key. This will lock the lid. Now press the
Wrinkle Control Key Pad on the console. The Control Board will send 120VAC to the Fabric Softener dispenser water valve. Did you hear the solenoid hum? If so we will now need to turn on the Cold Water Inlet Valve and see if water flows to the dispenser.

Now press the Spin Only key this will turn on the Cold Water inlet valve after 5 seconds press the Off key. The washer will unlock. Check to see if water did flow to the fabric dispenser reservoir. If you heard the Fabric dispenser valve hum then most likely 120VAC was applied to the solenoid. If water did not flow then the Fabric dispenser valve is stuck closed if you heard it hum.

The Bleach/Fabric dispenser water valve is an assembly and is not repairable you have to replace.

Final technical troubleshooting as a technical owner of the machine would be to take my DVM and verify 120VAC from the Control Board to the Fabric dispenser solenoid.

See page 36 lower left hand corner is the Bleach/Softener dispenser valve.
Here is the Service Manual for reference. Sears Parts Direct for reference.

The Part Number for the Dispenser Valve is 25001043 you can order from this site or search the internet for best price try appliancezone.com…

You can remove the Fabric Softner to clean see page 33 of the Service Manual…Rich





Apr 08, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Softener or Bleach will not dispense. Any idea how to fix this problem? I have Neptune TL washer FAV6800AWW.


For the FAV6800A or FAV9800A:

If you have no water flow to the Softener dispenser or Bleach dispenser see if you can turn the dispenser valves on Service Mode and verify water flow to the reservoirs.
Enter Service Mode (page 14 of the Service manual) by Pressing Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the console beeps.

Now go to page 16 to Service Manual and enter Board Output Test by pressing the Delicates key. This will lock the lid. Now press the
Wrinkle Control Key Pad on the console. The Control Board will send 120VAC to the Fabric Softner dispenser water valve. Did you hear the Solenoid hum? If so and you have no water flow diverted to the Softener dispenser the solenoid valve may be stuck closed. If you did not hear the solenoid valve hum the solenoid field coil may be open or loss of 120VAC from the Control Board to the valve. Do the same for the Bleach Dispenser Valve.


Final technical troubleshooting as a technical owner of the machine would be to take my DVM and verify 120VAC from the Control Board to the Bleach dispenser valve.

See page 36 lower left hand corner is the Bleach/Softener dispenser valve.
Here is the Service Manual for reference. Sears Parts Direct for reference.

The Part Number for the Dispenser Valve is 25001043 you can order from this site or find best price. Before I would order any parts you need to isolate the fail point, this could be a Control Board issue or machine wiring harness issue.

Did both reservoirs stop flushing contents at the same time or different fail dates?
Rich

Apr 01, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune TL


The machine needs to cut you a break;

“”i have a maytag neptune TL and there are several things wrong with it...1. I can't wash small loads it will stop at the spin cycle and flash dc””

This issue is a clutch issue see this post to DIY the repair.

“”it will wash fine on regular loads until it comes to spin cycle again and it will stop and flash nf””

This one is a little confusing the “nf” error is a No water fill error code. Check these two post for support regarding water inlet restriction or valve not opening properly.

nf post nf post 2

“”my fabric softener dispenser will not let the softener out neither will the bleach dispenser””

See this fabric softer post for support. The fabric softener dispenser may be clogged or the water dispenser valves feeding both dispensers may not be operating properly. The Service Manual on page 16 “Board Output Test” will give you support to turn on the Fabric Softener Valve and Bleach valve. See if you hear the valves operate in Service Mode”

My method may seem a little confusion for viewing water flow to the dispensers. This issue could be associated to the nf error you are receiving, restricted water flow (inlet screen clog) or cold water valve not working properly.

Post back for any questions or possible support I can offer. I’m an owner like you not a repair person but I’m very comfortable working on this machine. Rich

Jun 17, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Softner cup is not draining completely on Maytag Neptune TL


Dot,
If your machine is a FAV6800AW/FAV9800AW See if this post will help you. Once the Fabric Softener top is removed you can flush the dispenser and run some pipe cleaners thru the exit ports to help remove some gunk. If there is a water flow issue into the Fabric Softener dispenser then further investigation may need to take place. I discuss how I would start the troubleshooting for that as a possible issue. Rich

May 28, 2009 | Maytag Neptune FAV6800AW Top Load Washer

3 Answers

We have a Maytag front load washer Model MAH 4000 AWW


tHE PROBLEM IS YOU NEED TO CLEAN YOUR SOAP, SOFTENER AND BLEACH DISPENSER, REMOVE THE BLEACH AND SOFTENER DISPENSER TRAY, AND YOU WILL FIND THAT IF YOU HAVE BEEN USING LIQUID SOFTENER, THAT IT HAS GUMMED UP AND CLOG THAT AREA AND IS CAUSING SPILL OVER. WHEN THE WATER IS POURED INTO THE TRAYS TO DISPENSE THE BLEACH AND OR SOFTENER.

Mar 18, 2009 | Maytag Neptune MAH7500A Front Load Washer

1 Answer

Bleach leaking on floor


hiya was a bit puzzled at this one ? but will try to help not certain re your machine about bleach in dispensor but consulted the wife about bleach in our machine and no where in the manual does it mention use of bleach only softeners ? however you mention dispensor does not dispense ? try this? remove/pull out drawer and clean out the machine where drawer fits of any residue powder alsi the softener dispensor remove from drawer and ensure the cap is good fit on the dispensor tube ? if loose? then the dispensor will not work as it is emptied of softener//bleach by syphon effect ie as like toilet flush? as water enters rises to tor of tube then the fluid in compartment is syphoned along with water that is entering on rinse? cycle so if no syphon? water will o/flow/fill the drawer on l/h side and may o/flow leak from drawer ?? hope this helps? and you understand the syphon effect for using softeners ? ps i may be mistaken about use of bleach but prior apologies if iam wrong

Oct 20, 2008 | LG WM-2277HW Front Load Washer

2 Answers

Fabric Softener Won't Dispense


The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.

Feb 11, 2008 | Maytag Neptune MAH6700A Front Load Washer

1 Answer

Maytag Washer, Model # MAH4000AWW (Neptune - front loader) appr. 4 yrs old


Hi john, There is a blue cover that i am suspecting you are missing from the softener/bleach dispenser. It fits over the two tubes in the dispenser and it siphons the water out. It is part number 22002266. Also the machine has a water filled balance ring. It is normal to hear sounds of water when the tub is turned. If you can see water in the spinner its a different story.

Nov 24, 2007 | Washing Machines

1 Answer

Bleach and Fabric softener not dispencing


One thing that I did was to clean out the filters on the inlet hoses.  This increased the water pressure to the machine and improved the situation.  I am still having trouble with the bleach dispenser.

Oct 08, 2007 | Maytag Neptune MAH6500A Front Load Washer

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