Question about Dyson DC18 all floors Bagless Upright Cyclonic Vacuum
The belt is OK, but is not being driven and I can't find how to access the drive mechanism.
Hi there, it's Jack at Dyson.
As a safety feature, DC18's brush bar is designed to shut off if something jams it - for example, a shoelace or a rug fringe. It's simple to reset - please follow the steps shown in the video above. You might also like to refer to our online troubleshooting support pages: http://content.dyson.com/support/help.asp?article=1050&product=DC18-ALLFLOORS
I'm confident that this will resolve the issue, but if you would like further advice you can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Dyson Online Customer Support
Posted on May 08, 2013
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Posted on Jan 02, 2017
Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.
Posted on Dec 23, 2008
There is an on/off switch RIGHT NEXT TO THE MAIN ON OFF for JUST the beater bar. It is not highlighted in the manual.
Thanks for using FixYa - a FixYa rating is appreciated!!
Posted on Feb 09, 2009
If the DC18 has a proteted belt then it will have to be replaced by a Dyson engineer or repairer. If the cleaner has a removable sole plate where the beater bar is then remove it and replace the belt - sounds like the belt has snapped and needs to be replaced. if your DC18 is still relatively new it should still be under guarantee.
Posted on Mar 27, 2009
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