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Ge Profile soap dispenser doen't fully open during wash

The soap dispenser door in my GE Dishwasher PDW7800 doesn't fully open during the wash. It doesn't because it can't --> the bottom edge of the top rack is simply in the way (I'm not overloading, and this is the rack that came with the unit). The dispenser door can opens only to appx. 75 deg. when the washer door is closed. I called GE and they sounded puzzled by this and said the dispenser door is supposed to open all the way, that there must be an obstruction, and/or perhaps the rack is in backwards (it's not in backwards). I'm the one who is puzzled because this is simply physically impossible. My question is, does this sound normal? Is it okay that the dispenser door is only capable of opening to around 75 deg.? Please help...

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  • Dishwashers Master
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Pour boiling water into the dispenser, it may be gunked up with soap residue

Posted on Mar 21, 2017

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: Dishwasher soap dispenser won't open during cycle

both have a wax motor on them that needs to be replaced you just remove the panel and replace the wax motor is what its called

Posted on Feb 16, 2008

  • 351 Answers

SOURCE: soap door won't open during wash cycle

its either the dispenser or the timer/pcb.

Posted on Mar 02, 2008

  • 1 Answer

SOURCE: Dishwasher soap dispenser won't open during cycle

I had the same problem with my GE Adora. The dishes were getting cloudy and the soap dispenser would not open. Turns out the hard water deposits were causing the soap dispenser to stick shut. I purchased and used Dishwasher Magic which is a dishwasher cleaner designed to remove limescale, rust and buildup. I used as directed and now my dishes are sparkling and the soap dispenser pops right open.

Posted on Dec 13, 2008

  • 85 Answers

SOURCE: Soap dispenser will not open in dishwasher

depending on the model and make of the dishwasher you're going to have to determine if it the control which actiavtes the soleinod of the wax motor that springs the dispenser door open and later in the cycle it also dipenseces the rinse aid

Posted on Dec 19, 2008

  • 3230 Answers

SOURCE: GE Profile dishwasher door won't remain fully open and lay flat.

Hi there,
It's the timer, if your washing machine fills with water and begins agitating, but the timer never advances--or if the washer is in a spin cycle and the timer won't advance. Then you need to replace the timer.

good luck!!!

Posted on May 06, 2009

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Better call service

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