Question about Refrigerators
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Posted on Jan 02, 2017
SOURCE: GE SIDE X SIDE Dispenser problem
Sound like maybe a dispenser board short... you could try taking of the top hidge cap on the freezer side unplug the power to the board there for 30 minustes or so plug back in and see if it can reset to default and try that before u have to change board
Posted on Aug 21, 2007
We had the same problem. Our frigerator is 1.5 year old. Everytime we try to dispence water or ice the dispencer clicks and the whole thing turns of. We had a GE repairman come by: the electronic board needs to be replaced: total cost $350. (cost of the board only: $150. We are considering disconnecting the dispencer by unplugging the board (according to the repain man the ice maker wil still work)or buy a new refrigurator (for sure NO GE!!!!!!)
Posted on Sep 07, 2007
for a very informative video on trouble shooting your refrigerator http://gei.portals.streamos.com/cc/channel.php?emcid=1416&empid=4533&packageid=0000
I had the problem with no water or ice dispenced and the lights dim when dispencer is used and the refrigerator compresser stops after using the dispencer and had to unplug and reset unit. GE DID NOT WARANTY IT. I bought a new motherboard for about $88 and fixed my problem. As the video shows there can be other problems that will cause some of these symptoms but not all at once. My frige was only 2 years old when this happened.
Posted on Mar 27, 2008
video on troubleshooting
if after you try the things on the video you may have to replace the motherboard. you can reset the frige by unplugin the power and pluging it back in. If you decide not to replace the motherboard as the unit will work fine untill you press the dispencer i reccomend unplugging the dispenser unit at the top of the freezer door so the frige will not accidently shut down just unplug the connector leading down the door. your frige will work fine without this connection just no water or ice at the door. If your frige is still under waranty (1year parts& labor) call them up and they will fix it.
The motherboard on this frige seems to be sensitive to surges and the transformer for the ice/water dispensencer goes bad. repacing the motherboard corrects this problem they cost about $75 to $90 on the appliance websites to install the new one it is very easy and you need to unplug your fridge and pull the metal cover off the back of the unit by removing four screws. the cables are all different size and can not be pluged in wrong the replacement board should come with instructions. to remove the board you may need needle nose pliers to push in the tabbs on the white board standoffs it should take about 10-15 minutes
I have solved this problem by replacing the back board if you have any questions I can help out
Posted on Mar 29, 2008
call ge there is a replacement program for the 05-06 sxs motherboard issue call 800-386-1215 to see if your machine is one of the machines in this program you will need the serial number of the ref before you call
Posted on Jun 13, 2008
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