Question about RCA OPAL M4001 MP3 Player

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RCA OPAL M4002 MP3 Player Problem

I have a M4002 OPAL MP3 Player that I have only recently purchased. The problem that I am having is that the MP# player does not show up on my computer. I have tried to use Yahoo Music and synchronizing using Windows media player, but they both tell me that there is no device. I have gone through the device manager and tried to update the drives as well as reinstall the driver. The device manager says that the device is working properly, but I still cannot load/unload music onto the player at all.

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  • 17 more comments 
  • BRiT-BRiT Dec 09, 2007

    I HAVE MUSI ALREADY LOADED ON MY COMPURTER BUT IDK WHERE TO GO TO LD THEM ON MY OPAL MP3?

  • EvilWarCow Dec 16, 2007

    I am having trouble installing the drivers from the device manager. I have installed the drivers from the disk I don't know what to do.

  • Anonymous Dec 17, 2007

    Yeah its doing the same to me -_-

  • Anonymous Mar 02, 2008

    Yep, Im having the same problem, and Ive tried the same fixes.

  • Anonymous Mar 10, 2008

    Is there a solution

  • Anonymous Apr 03, 2008

    I have the exact same problem...i'm taking it back.

  • Anonymous Apr 12, 2008

    have a M4002 OPAL MP3 Player that I have only recently purchased. The
    problem that I am having is that the MP# player does not show up on my computer. I have tried to use Yahoo Music and synchronizing using Windows media player,
    but they both tell me that there is no device. I have gone through the
    device manager and tried to update the drives as well as reinstall the
    driver. The device manager says that the device is working properly,
    but I still cannot load/unload music onto the player at all.

  • Anonymous Jun 08, 2008

    cant find hardrive

  • Anonymous Jun 08, 2008

    u have 3 days to fix this problem or i get a full refund from walmart

  • Anonymous Jul 06, 2008

    I cant out videos on it. I tried and tried but it just keeps taking up memory. I have 3pv converter but it still dosent work.

  • Anonymous Jul 19, 2008

    mp3 player won't show on computer

  • Anonymous Aug 20, 2008

    i will not show up

  • jillyoung Feb 02, 2009

    mine does the same thing and says that profiling requires 4 mb free space

  • Anonymous Mar 07, 2009

    I have the same problem dude

  • Anonymous Mar 13, 2009

    my mp3 wont turn on and it wont connect with the usb to windows media player.

  • Anonymous Mar 21, 2009

    I can't install the driver for my Opal either. According to the manual, it's working properly...right!

  • britt751666 Apr 28, 2009

    My screen cracked but it still plays, but could you tell me the order of the folders on the opal? I know theres settings, music, now playing, pictures, voice record, radio and two more but i can't remember. And what order do thay go in on the opal, cause i can not read it?

  • Anonymous May 04, 2009

    Ok, I'd love to know the solution to this freaking problem. And no, the solution needed is not "Throw out and buy a new one". Here is the problem that I have.

    1. The mp3 player is not registering as an installed device.
    2. The installed driver for it vanished.
    3. I can't reinstall the driver because without the driver for the actual device operation it can't access the Opal.
    4. The driver is suppose to auto install, but isn't.

    Anyone with actually helpful advice?

  • DUDE Feb 17, 2012

    the rca site has the Firmware Updates/Restore Utility that worked for me. Use the re-format checkbox in the software. Mine was stored too long and one day I wanted to use it and it was all frazzled, with bogus messages about drive full, some database message, etc. I charged it up and ran the Firmware Updates and re-formatted and things are ok again. It took a couple of tries. I think my problems started because I left it laying around for a year or so unused. RCA site is:http://www.rcaaudiovideo.com/downloads/

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9 Answers

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I bought this mp3 for my son and had the same problem. Well, it would try to install the device, then say that the device was not recognized. Stupid Vista. So, this is how I made it work: open "Computer" press the reset button on the mp3, press and hold the play button while you connect the USB, continue holding play until you see an icon show up. This seemed to work okay. Hope this helps.

Posted on Dec 26, 2008

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Me i have find the trick but it's not that easy only things you need to do is download de update device open the program and it's going to tell you searching now when you plug your mp3 keep pressing the play button until you see ready then let go go see on my computer and you'll see opal

Posted on Apr 08, 2008

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I don't have a solution, I've given up on this device. It worked great for awhile then suddenly it shut off one day and would never turn back on. Even when connected to the computer it is completely dead. Worst money I ever spent and will NEVER buy anything RCA makes again.

If someone can tell me there is a fix, I'd love it, but so far the "experts" don't have anything but running you around in circles PRETENDING the thing actually has power!

Posted on Jun 25, 2011

This thing is a piece of shittttttttttttttttttttttt!

Posted on Sep 23, 2008

I would have to say return them and move on to a different type player to save you time and a very crppy attitude to your self and friends while doing this setup! THAT RCA OPAL IS A PEICE OF **** PERIOD PEOPLE!!! TOSS IT...TOSS IT...LOL I have the same f88kin problem and I just got the frickin thing...what a RIP!!

Posted on Apr 08, 2008

That solution is useless. The whole problem is that the device ISN'T showing up.

Posted on Dec 17, 2007

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If you go to my computer and you see a icon that says opal or removable disk (E:), (F:). Click on it and then click on [Internal Storage]. all you have to do is drag and drop or copy files in this folder. note: You have to convert the videos with the program provided and you could only put music in folders.

Posted on Jan 24, 2008

  • eric555 Jan 24, 2008

    try going to control panel and run "add hardware" while the mp3 is plugged in.

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The Opal shows up just like a USB or other removeable "hard drive" in Windows Explorer. And, in fact, you can "drag'n'drop" MP3 folders with the usual artist-album-tracks filesystem hierarchy onto an open Opal "hard-drive" Explorer window and the files will "sync" (read "copy") onto the Opal through the USB connection. You can then navigate the music in any of the usual ways on the Opal. The "music management" software is just (in my opinion too complicated) "bells and whistles" that is really unnecessary for getting files onto and back off of your Opal...

Posted on Aug 26, 2007

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Install windows media player 11, I had the same issue and this was the only way it would show up on my own pc. Also, if the screen on the mp3 player goes black, just hit the reset button on the back and I had to use a straight pin to press the button. A little fyi.
Christine

Posted on May 16, 2008

  • masters mom May 16, 2008

    just install windows media player 11 and you should be all set to go and if it won't cut on try the reset button. Both of these solutions worked on my pc and opal. Good luck!

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