Question about Plantronics 510 Voyager Headset - PLN-510 Headset
Hi there, let's see if somebody can give me a hand :-) Just installed the Plantronics 510 BT headset, and audio input works perfect, but using any program to save/reproduce audio is so noisy I can't hear my voice. Tried with the audio saver tool bundled with XP and with skype with same result. I have muted soundcard microphones just in case but no luck at all. Then checked audio properties, and Plantronics device is correctly specified in both audio and voice. Run a HW test, and exactly the same noisy sound happens when I reproduce the sound saved. Finally I've updated the driver from Plantronics site to latest version, just to give it a try in spite nothing was showed on release notes, needless to say it failed again. I'm beginning to think the headset is defective ! Any ideas ? Thanks in advance !
I called into Plantronics Support Phone Number: 1-800-544-4660 with similar issue; Noise at other end. Tech (Oscar) told me if I had evidence of purchase date, the one year warranty valid and to send in unit with copy of original receipt. A replacement will be sent back within 3-5 days of receiving. He told me to just mail it in an envelope. No box is necessary. Hope you call in and get same response.
Posted on Mar 12, 2008
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Posted on Jan 02, 2017
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