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Continuous feed how do I get it to do a continuous feed

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Documate error 8


Hello.


I am a Support Engineer with Xerox Scanners.

E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.


if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.

if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.

if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.


We also have an extensive support site and knowledgebase at
http://www.xeroxscanners.com/en/en/support/


If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.


Regards,

Xerox Scanners Support

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1 Answer

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I had this exact same problem - in my case caused by the wire that should provide a continuous feed so the unit can keep its settings actually being from the ignition switch, and the continuous feed wire being connected to the terminal that should be from the ignition switch! I had a red wire (continuous feed) and a yellow wire (ignition activated feed) feeding to the back of the unit, and all I did was to switch these over - both wires had their own connectors let into the wires a few inches from the unit so that switch over job was easy. Works as it should now, although i have a grazed knuckle as the wires leading to the plug at the back were a bit too short! Chris

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sounds like something is out of place. try again.

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your paper feed sensor maybe stuck or a piece of paper could be stuck in the sensor.Hope this helps ?
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Fred shine a flashlight down the paper feed throat and see if the feer roller is rotating when the printer tries to print.
I have had to replace many of the feed rolls and separation pads in this series of printer.
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Go to the printer setting's and make sure that the printer paper feed are not set into a Manual feed.

Thanks,

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