Question about Dyson DC21 All Floors Stowaway HEPA Bagless Canister Vacuum - Iron/Titanium/Yellow

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Dyson dc21 beater bar on dc21 stops working during use

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: beater bar does not work dyson DC07

If the beater bar does not spin freely, and the belt still seems to be in place, then you may not need a new clutch, but you may need to reset the clutch.  This is done very simply by keeping the beater bar section of the vacuum flat on the floor and reclining the handle all the way to the floor so the entire vacuum lays flat. There is a mechanism in the vacuum which resets the clutch. You will probably not hear anything when the clutch resets.  I sat on the phone for an hour and a half to hear this simple technique is built into the vacuum, but excluded from all instructions and website customer service information.

Posted on Oct 22, 2007

  • 1 Answer

SOURCE: beater bar on Dyson upright won't turn when handle is lowered

I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.

OLD IS IN NEW IS JUNK!

Happy New Year!

Posted on Jan 01, 2009

  • 8 Answers

SOURCE: Beater Bar Quit Working

Its highly unlikely you'll get a free answer on this web-site, so it's either fork over the money to these jokers or get an answer for free on another forum.

Posted on May 25, 2009

  • 1 Answer

SOURCE: dyson DC 14 lost suction to beater bar/ suction to hose/stick

My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.

Posted on Aug 11, 2009

Dysonteam
  • 167 Answers

SOURCE: On my dyson DC24 the beater bar attachment is not

Hi its Darran at Dyson.

You may to simply re-set the brush bar. The cleaner head will automatically switch the brush bar off to protect the motor should the brush bar become obstructed. To re-set this, switch the machine off, stand it upright and locate the red re-set switch on the side of the cleaner head. Push this re-set switch in as far as you can and then switch the machine back on. Once lowered into the vacuuming position, the brush bar should start turning.

If this doesnt resolve the issue, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service.

Posted on Apr 22, 2010

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1 Answer

My Dyson vaccum leaves a row of multiple lines on my plush carpet. I've never had s vaccum leave more than the two wheel lines. I called customer service and they had no solution for me!


It's the beater bar brush. Turn it over and use a screwdriver or knife, and run it the full width of the beater bar to remove the hair and string and other debris that get wound up on the beater bar-NOTE you do NOT have to remove the beater bar or take apart anything. As long as the beater bar spins, and there are no missing sections on the beater bar- this will work. Beater bar could also be worn down- be sure that the bristles extend past the bottom of the vacuum- ALWAYS DO THIS WITH THE POWER OFF

May 03, 2017 | Dyson Vacuums

1 Answer

Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


I can think of three things that could be wrong.

The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

The internal drive belt is worn, or the nylon bush that it runs on.

The clutch is worn out.

The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

  • Dyson DC25, DC29 - Resetting the brush bar (Official Dyson ... www.youtube.com/watch?v=q--faamcC7g
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  • Mar 18, 2016 | Dyson Vacuums

    1 Answer

    I have a Dyson Canister DC21 Serial #380-USA11573. I need to change the beater bar, how do you do that??


    Hi there,

    I note your question was submitted in January, so hopefully you've been able to replace the brushbar assembly at this point.

    If you haven't yet installed the new brushbar, you may find the video below useful in showing how to remove the old brushbar and fit the new one before reassembling the Motorhead.

    I hope this helps. If you'd like any further assistance, please call us on 1-866-693-9766, or email at askdysonUS@dyson.com

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Jan 12, 2012 | Dyson DC21 Bagless Canister Cyclonic...

    1 Answer

    Dyson DC17 Beater Bar Won't Work. The beater bar starting to make a very loud grating sound then stopped working. I cleaned the entire area (there are no obstructions) and the belt is OK. The beater...


    Hi there,

    I'm sorry to hear that you're having difficulties with your DC17's brushbar. If it appears to have jammed completely, it's probably best if you get in touch with us directly so we can help - please call free on 1866MYDYSON, or email askdysonUS@dyson.com. We'll look forward to hearing from you.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Oct 15, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

    1 Answer

    BEATER BAR STARTS AND STOPS


    WOW. I HAVE THE SAME VACUUM WITH THE SAME PROBLEM. TOOK IT TO A REPAIR SHOP. ... THEY DO NOT KNOW HOW TO WORK ON DYSON. DYSON, OF COURSE NOT LOCATED IN USA. DYSON IS THE BEST VACUUM..... YET DOES ME NO GOOD WHILE IT DOES NOT WORK. BRUSHES TURN ON AND OFF AT RANDOM. PROBABLY A SIMPLE FIX.... YET SEEMS MAJOR TO ME WITH NO KNOWLEDGE OF HOW TO REPAIR.... AND VACUUM SHOP REPAIR PEOPLE HAVE NO KNOWLEDGE AND JUST TRY TO SELL ME ORECK.... OF WHICH I WILL NOT BUY !! I WISH I COULD AFFORD TO DO AWAY WITH ALL MY CARPET AND BUY HARDWOOD FLOORS! I PAID 500 FOR THIS DYSON AND NOW I HAVE NOTHING.

    Jun 18, 2010 | Dyson DC15 All Floors - The Ball Bagless...

    1 Answer

    Have a dyson vacum and the beater bar stopped working. How do you fix the beater bar.


    Hi its Darran at Dyson.

    Check that the brush control dial is in the centre position when upright and then moves forward when the head is released. If the brush bar is still not spinning when switched on in the vacuuming position, check the base for blockages and remove any threads or hairs from the brush bar as outlined in your user guide or on our website.

    If you are still having difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

    Kind regards
    Darran
    Dyson Customer Service

    Jan 21, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    The beater bar on my Dyson won't turn. The vacuum runs and suctions but the bar won't turn and the belt is not broke. The beater bar did get a carpet fiber caught and wrapped around it which stopped the...


    The belt doesn't have to be broken to make the vacuum not work correctly. If the belt is stretched the vacuum won't operate the way it is supposed to. You can get replacement Dyson Belts here:

    Dyson Replacement Belts

    Dec 06, 2009 | Vacuums

    1 Answer

    Beater bar will not turn


    Something probably got caught in the beater bar whilst you were vacuuming, that'll cause it to stop itself so that it doesn't cause any further damage, solution:
    - make sure the beater bar is clear of obstructions
    - step on the red pedal on the back and recline the handle
    - turn the machine on with the red power button
    - press the gray button next to the red power button, this is the beater bar's ON/OFF button
    - if it still doesn't turn, press and hold the gray button down for 10 seconds
    - if after this it still doesn't turn, inspect the beater bar again and make sure there are no obstructions and if there aren't, call the Dyson Helpline, they will set you up with a repair with the closest authorized repair dealer in your area

    Apr 24, 2009 | Dyson DC25 All Floors Bagless Upright...

    2 Answers

    Dyson animal


    sounds like you may have alot of hair or thread wrapped around the bar, this can stop it if there is enough, have a look at the beater bar (brush)

    Jun 10, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

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