Question about Dyson DC21 All Floors Stowaway HEPA Bagless Canister Vacuum - Iron/Titanium/Yellow
Posted by Anonymous on
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Posted on Jan 02, 2017
If the beater bar does not spin freely, and the belt still seems to be in place, then you may not need a new clutch, but you may need to reset the clutch. This is done very simply by keeping the beater bar section of the vacuum flat on the floor and reclining the handle all the way to the floor so the entire vacuum lays flat. There is a mechanism in the vacuum which resets the clutch. You will probably not hear anything when the clutch resets. I sat on the phone for an hour and a half to hear this simple technique is built into the vacuum, but excluded from all instructions and website customer service information.
Posted on Oct 22, 2007
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.
OLD IS IN NEW IS JUNK!
Happy New Year!
Posted on Jan 01, 2009
SOURCE: Beater Bar Quit Working
Its highly unlikely you'll get a free answer on this web-site, so it's either fork over the money to these jokers or get an answer for free on another forum.
Posted on May 25, 2009
My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.
Posted on Aug 11, 2009
Hi its Darran at Dyson.
You may to simply re-set the brush bar. The cleaner head will automatically switch the brush bar off to protect the motor should the brush bar become obstructed. To re-set this, switch the machine off, stand it upright and locate the red re-set switch on the side of the cleaner head. Push this re-set switch in as far as you can and then switch the machine back on. Once lowered into the vacuuming position, the brush bar should start turning.
If this doesnt resolve the issue, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service.
Posted on Apr 22, 2010
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