Question about HP Photosmart 2610 All-In-One InkJet Printer

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Scanner failue turn power off then on

Did shut down / unpluged back of printer / uninstalled printer & reinstalled / can print and scan to word

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  • john pinto Aug 12, 2007

    scan failure on lcd.

  • john pinto Sep 17, 2007

    DOES NOT PRINT WHEN SCAN ............



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What is the precise error.

Posted on Aug 11, 2007


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How do I delete a print request? I requested 1 copy from Android, it has printed over 20. Is it stuck in a que somewhere?

The best way to fix an errant printer is to uninstall it, restart the PC, then reinstall it. Also, while the printer is disconnected, pull the power from it & hold it's power button in for 45 secs. before reinstalling.

Good luck!!! :)

Mar 06, 2015 | HP Envy 4500 e-All-In-One Printer, Copier,...

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Scanner grinds when powers on

Its not drivers issue, hard ware issue.. Scanner assm faulty,replace it..For tech guys:Open flat bed glass, remove scanner assm clean inside reflector glass with ear buds & adf glass especially at home position.. lubricate on rail refix it back.. check it..

Dec 22, 2011 | HP Photosmart C4580 All-in-One InkJet...

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Hp 7310 prints but receiving error message scanner failed. I turned it on and on and unplug still scanner failure but it prints from computer???

hi there!

if its a scan issue, you may need to uninstall/reinstall hp printer software. or check on the scan bed if the light is coming out when you turn on the printer. check out this link too, this have all the info you need and tech support for that printer:

Apr 07, 2011 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer


Since you try to uninstall and reinstall the printer software, do you set up again the printer and try to print again the test page.

Most printer if it is not responding is it due to connection error like cable set up, port driver set up or the configuration of the printer or the print spooler had stop.

Please try hard reset of the printer.

  1. Shut down the computer.
  2. Open the top cover of the printer and remove the print cartridges.
  3. Close the top cover of the printer.
  4. Press the power button on the printer to turn the printer off.
  5. Disconnect the communications, (USB or Parallel), cable from the back of the printer.
  6. Disconnect the power cord from the back of the printer for one minute.
  7. Reconnect the communications cable to the printer.
  8. Reconnect the power cable to the printer.
  9. Press the printer power button to turn the printer on.
  10. Open the top cover and reinsert the print cartridges.
  11. Close the top cover and print the calibration page.
  12. Restart the computer.
Please let me know if you need more help and do not forget to rate this if you find it helpful to you and to others. Regards

Mar 01, 2011 | Computers & Internet

1 Answer

Unplugged scanner usb while shutting down computer and now scanned photos are pixilated

Try reinstalling the scanner software.

Turn off the scanner and disconnect it.

Uninstall the old software.

Reinstall the software and connect the scanner to the PC.

Dec 29, 2010 | Canon CanoScan 8000F Flatbed Scanner

1 Answer

When I turn on my 2410 printer the hourglass stays on endlessly.

try uninstalling and reinstalling

Don't forget to rank the advice!

Jul 27, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

My scanner will not "save as" or "scan to". It is an HP 5400c. It gives me an error message and then shuts the program down for me to restart it again. The print function works. I uninstalled another

ok try this and if does not work, call HP and they should send you a replacement. ONLY TRY MY SOLUTION if you have the software to reinstall your scanner.

Go to my computer right click and go to properties, go to hardware, device manager, and find your scanner in the list should be under imaging devices. Click on it once you find it and click unistall. Let it unistall

REBOOT and reinstall with the software. And then try it.

You can also have it install it by going back to device manager right click on your computer name and scan for hardware changes

May 25, 2009 | HP Scanjet 5400c Flatbed Scanner

1 Answer

HP Officejet 6310 scans once but then says scanner failure


that error message is nothing to do with the software part, it actaully hardware issue try the following, 

1) unplug the machine and connect it to wall outlet directly,
2) unplug the power cord from the printer and press and hold ON for 1 min and release the ON button and plug it back..
3) Disconnect the power cord from the product.Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons and if printer turns off, turn it back ON and wait until it cmopletes its instialization and if still persists, it a hardware failure...............

regards,  raj_p5983

Jan 19, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Hi My Mexmark X73 printer-scanner does not print nor it scans.

Try hard reset .

Unplug the power cord for 30 minutes . This resets your printer . Plug back the power cord to printer .

This will clear most of the problems .

If this does not work uninstall the driver file from the printer and reinstall the driver file .

Thanks for using Fixya


Oct 23, 2008 | Lexmark Office Equipment & Supplies

1 Answer

My 4 in 1 wont scan but does print

Before we give up on the scanning/copying ability of your machine. Try unplugging the machine from the wall and from the computer for at least a couple minutes. If that doesn't work, You may also check for a factory reset switch or reset mode you can choose. Last but not least. Uninstall the printer again, unplug it from the wall and computer. Make sure you restart the machine and even shut it down before trying to reinstall the drivers. The above site has a patch for the scanner. Not sure if its what may be ailing yours. Let me know what happens. Good Luck, Tim

Mar 01, 2007 | Lexmark X73 All-In-One InkJet Printer

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