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Fresh air yd-700a

Getting error message E001 =purifier plate needs to be cleaned or replaced. Bought new plate...still getting same message. What do I do???

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Bubbabear64
  • 2794 Answers

SOURCE: Fresh Air Maachine by Ecoquest

I've read from some other posts on here that Ecoquest is good about returning the items and replacing them.

Posted on Jul 12, 2008

  • 1550 Answers

SOURCE: Fresh Air: Replace the plate

Do you want us to provide information about replacing the plate ?

Or do you expect us to provide manual


Posted on Oct 06, 2008

Dutch7773
  • 31 Answers

SOURCE: Install Plate Displayed

Hi Wayne, glad to hear it's working again. Sometimes turning it off and let it sit for a while does clear some of the problems weird enough.

I'd appreciate your feedback.

Eric

Posted on Feb 08, 2009

  • 80 Answers

SOURCE: Install Plate Displayed

Call toll free 1-877-710-0057 and they will gladly help you.

Posted on Jun 06, 2009

tunde007
  • 2382 Answers

SOURCE: Getting an error message on

Hi, the error message says " replace RCI cell"
You have to order the RCI cells from the company or call this number (336) 326-7948. After ordering the cell, the instruction on how to replace it will come along with it.
More Info..
The RCI Cell must probably be replaced, this must be done about every three years.

The part costs about $90, parts available here.

Replacement is explain at page 15 in manual available here.

Posted on Oct 21, 2010

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1 Answer

Fresh Air purifier YD-700A need warranty contact information unit not working


Seems like you have to take it back to where you bought it friend. I doubt you will get any joy from the Manufacturer.
If in UK, then you are AUTOMATICALLY covered by Consumer Law for 1 Year. So take it to the retailer for a refund.

Looks like it is made in China by....
http://www.gtradeinfo.com/products/high-efficient-indoor-air-sterilizer-656201.html


Sep 03, 2014 | Air Purifiers

6 Answers

Fresh Air: Replace the plate


I found this link to get parts for it:

airpurifierrepair.com

Ecoquest can support the product for you as well regardless of who you bought it from.

Oct 06, 2008 | Ecoquest Fresh Air Air Purifier

1 Answer

Fresh air yd-700a e001 error


My unit would display e001 and e003 errors. Cleaning the filter and replacing the ceramic ozone plate did not fix it. Ended up taking the board out and inspecting it. Three capacitors were bad. After replacing, the system is working again.
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Nov 01, 2013 | Ecoquest Fresh Air Air Purifier

1 Answer

How long do Ecoquest purifier plates last?


The "Replace Plate" message comes on for more than just the plate. Is the fan still running when it displays (Replace Plate"? The squeaking noise would be coming from the fan. I don't know what all it works for. It does display when the plate contacts are dirty, when a wire to the plates is loose or corroded, when the bulb is bad or loose and when the ozone generator quits. I have encountered all of those. Plates should last a couple of years, depending what's going on in the indoor environment. Before you go any farther, call (336) 499-2505 - they give away information and will help you solve your specific problem.

Jun 11, 2012 | Ecoquest Fresh Air Air Purifier

1 Answer

We replaced the ozone plate and filter but our fresh air is not working. we are not getting the fresh air sent we did when it was new. any ideas?


Check the plate contacts and wiring. Make sure that the contacts are clean and make a good contact with the wiring. You can clean the contacts with a old toothbrush with some amonia and water solution. Make sure that the contacts themselves make contact with the metal grid on the purification plate. Hope this helps.

Oct 07, 2010 | Ecoquest Fresh Air Air Purifier

1 Answer

Fresh air is reading perform cleaning. exactly what does that mean,I cleaned the filter and the plate but it stii reads perform cleaning.HOW


After you have cleaned the filter and plate, reassemble the purifier. Plug it in, turn it on, when the message perform cleaning reappears, press the Reminder Reset button on the purifier to clear the message. Now you are good to go for another 30 days.

Feb 22, 2010 | Ecoquest Fresh Air Air Purifier

1 Answer

Install Plate Displayed


Call toll free 1-877-710-0057 and they will gladly help you.

Jun 03, 2009 | Ecoquest Fresh Air Air Purifier

2 Answers

I have a Fresh Air Unit from Ecoquest. The


Hi,

When that message appears the plate does not make good contact with the two contact points. You can use rubbing alcohol and a q-tip to clean the points. After 1-2 years it is also advisable to change the purifier plate. Plates are about $15 and can be purchased at EcoQuest.com

If the plate is dirty (and this can unnoticeable grime-grease) clean the plate with 1 part clear ammonia and 1 part water. An old tooth brush works great.

Dutch

Apr 16, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

Install Plate Displayed


Hi Wayne, glad to hear it's working again. Sometimes turning it off and let it sit for a while does clear some of the problems weird enough.

I'd appreciate your feedback.

Eric

Dec 25, 2008 | Ecoquest Fresh Air Air Purifier

1 Answer

Ecoquest fresh air repair


Regardless of unit the purifier plates may need replacement. How are the plates cleaned? Could it be that there is a residue from the cleaning agent present after cleaning? With new plates there is a little oil on the plates to prevent oxidation when in storage or transit. A little rubbing alcohol would do the trick.
Make sure the plates are dry before putting them back into the unit.

If the plates are seated right and clean you should see a faint purple glow on the plates when the unit is on purify.

Let me know if that's the case.

Eric

Dec 18, 2008 | Ecoquest Fresh Air Air Purifier

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