Question about LG Shine KE970 Cellular Phone

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LG KE970 - Help with MP3!!

Have the LG KE970 and tried to download some music on to it, but without success. I have been using Windows Media player to Sync the music to the phone... which seems succesful on the screen, however on the phone I cannot seem to find the files (on either Default Sounds or the External Memory). When I connect the phone via USB to the computer I can play the songs on the phone that I have downloaded.!!! Why is this? Am I not doing something simple!!?? Help.

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  • Scuzzy Aug 12, 2007

    shnazzy333,

    It seems that your are one up on me!! I cant even listen to the songs from the CDs although I can listen to them on my phone through Media Player.!!
    I hope there is a soltuion out there for us both!

  • Scuzzy Nov 01, 2007

    Hi Larriebs,

    Sorry this is not a solution!! However, I have exactly the same problem.  I have tried to speak to CS @ LG, but they were not able to give me a solution. I have even send my phone back to LG & they have replaced a circuit board, but this has not helped.  Hope we can resolve this soon.

  • Scuzzy Nov 01, 2007

    Hi iggy88,

    I have also tries what you suggested, but this still has not solved the problem.!.


  • avrilbell326 Feb 01, 2009

    My Vista doesn't even recognise the phone and mass storage does not appear under removable disc on Computer page!!!

  • Rusky40 Feb 11, 2009

    i can move pictures but not tunes been trying forever i=on the spec in help on the disc comp spec is 64 bit what if you run a 32 bit system

  • lynetek May 11, 2010

    I have being able to copy my songs onto the memory card. The problem is that I cant play the songs continually. I have to manually go to the next song.

    Is there a way i can make the songs play continually.

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The MP3 files MUST be in specific folders. (A crazy bit of design work). The easy way is to format the card in the phone (settings-memory-external-format). WARNING: all files get deleted, make sure you have copies. This adds the correct folders. Now you can copy files to the Sounds\MP3 folder. Either via usb cable or direct onto the Mini-SD from the computer. After this process the MP3s will appear in the list and play. I am disappointed though - it only gives a flat list of songs, no split by album.
I hope this helps, it took me 3 hours of pratting about to discover the trick. ... Roger.

Posted on Jan 18, 2009

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How to transfer music, ringtones, wallpaper, pictures, etc to ShineThis is relatively straightforward. The Shine just works as a removable USB drive.

1. Switch on the Shine ,and make sure it's in USB removable disk mode - it usually is, by default (Menu, Settings, Connectivity, USB connection, select Mass storage i.e. make sure that's ticked).

(Note: don't connect it to computer then turn on the Shine, it doesn't seem to like it. Make sure it's switched on before you connect it to the computer.)

2. Connect it to your computer with the supplied USB cable. (Unlike with the Chocolate, you can then close the slider and this will still work. But best to leave the slider open as you connect it, just in case.)

3. Open your computer's file manager e.g. My Computer or Windows Explorer if you have a Windows computer.

4. The Shine will show up as an extra removable disk, in the case of my computer it's drive G, see the pic below which shows its subfolders (Documents, images, Others etc):

LG KE970 - Help with MP3!! - pcfolders.jpg
5. In fact, two separate removable drives will show up:

  • one for the Shine phone's built-in internal memory (just 50 MB for the current 2G model, see my review - a 3G Shine phone with 560 MB internal memory will be launched soon), and
  • one for any micro-SD card you get (no card supplied; you have to buy your own but you can get up to 2GB) - in the pic above it's drive F, the card shows up as an earlier letter than the phone memory, go figure. Of course if you don't have a card you'll just get "Please insert a disk into drive WHATEVER" if you try to click on the memory card's drive and you'll have to Cancel out of it).
6. There are several subfolders for the Shine internal memory, as you can see from the pic (your mileage may vary):
  • Documents - put DOC, XLS, PPT, PDF, TXT files in here and you can view them on the phone if they're not too big
  • images - put JPEGs, GIFs and SWF files in here
  • Others - use this as storage for files you want to transport. You can't view or play anything that's in here, sadly. But you can put .jad and .jar files for Java games and other Java applications in here, and install them from here - see below.
  • Sounds - put MP3s or WAVs in here for ringtones or the music player - yes you can have subfolders unlike with the Chocolate, see below
  • Videos - put video files here.
7. You can just drag and drop (or copy/paste) music files etc to and from the Shine folders and your computer via your file manager. For example you can backup voice files recorded with the Shine, or pics or videos taken with the Shine camera, to your computer from the Sounds and images (or Videos) folder.

Sounds folder - the Shine manual is misleading (well OK, never mind tact, it's just plain wrong). It says you have to put MP3s in the Sounds folder only (there are wrong references to a My Media folder too, not to mention an "MP3" folder). That's the case with the Chocolate - you can't play anything that's in a subfolder - but not with the Shine. I started investigating as I noticed that despite the manual there was a menu command to create a new folder within Sounds. From trial and error I've found that:
  • you can create a subfolder of Sounds called "MP3", and in fact on my phone anyway the original sounds from the phone as well as new stuff magically appears in that folder
  • you can also create other subfolders within Sounds, and both WAVs and MP3s put into that folder are fine. So you should be able to organise your music more easily into subfolders, and still play them. Which is as it should be.
Others folder - on the Chocolate, at least images in the would show if you tried to open them, etc. On the Shine, the Others folder is pretty useless. You can't do anything with stuff in there. The only function of the Others folder as far as I can see is to act as storage, a holding area for files which you might want to use your Shine to transport between two computers.

Documents folder - for Word, text, Excel, Powerpoint and PDF documents - they'll display on the Shine if you put them in that folder. Read-only, i.e. you can only view them, you won't be able to edit them. But you can move around the document quite well and zoom in and out. Note you can only open small documents - you can try transferring big documents to the Shine if you like, but if you try to view them it may not do it, or may crash, or both.

images folder - a fun touch - if you have Flash .SWF files, you can put them in images and play them on the Shine. There are some on there already that you can play with; I do!

8. Disconnecting the phone - the Shine has big warnings on its screen about making sure you safely remove hardware. So best to do that. See "Disconnecting" on my Chocolate connectivity post on how (for Windows PCs anyway).

Posted on Dec 20, 2008

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Why do you even use windows media player to sync it . just rip your cd in windows media player . go to my documents/my music folder and you will find the tracks you ripped there . Connect your phone o n the pc via the usb cable for your phone . go to my computer and you should find the icon there that shows your phone like a disc or flash drive . open the drive and find the folder like music , melodies or whatever is called a folder on your phone created for putting music files in it . then just copy/paste your ripped tracks from my documents to the folder on your phone and that's it.

Posted on Sep 03, 2007

Just go to computer and u willfind the LG mobile in one of the files exempale: in the M or F, if u find it press sounds then mp3 and ur in then just find the song and copy, and paste it in the room there it is mp 3 files, so easy it is :)

Posted on Apr 23, 2008

Solution 3 problem is that the files are unable to be recognized by the phones software generally u should put .mp3 files on the fone...

... if you download a converter from www.download.com

once there search music converter and download ... convert ur music ... whack it on the fone WITHOUT USING WMP and just use explorer.

Posted on Dec 25, 2007

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Ive just followed all instructions and according to my pc the tracks that ive copied over are there, but lo and behold, when you go into sounds/mp3 it is BLANK ....  HEEEEEEEELP

Posted on Nov 01, 2007

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While downloading music on phone, Check the location of the file.. Play the files from the location on which it has been downloaded

Posted on Aug 23, 2007

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