Question about Motorola Mobility E815

4 Answers


I have had this phone for about more then a year and it has worked fine. But now as I turned it on today the external screen was blank and the other screen is a blank white screen. I am powering it on and off and i also replaced the battery. Same thing. Any suggestions? I have alot of important contacts and numbers I need. I can still dial out, is there anyway I can retrieve these numbers even though I am unable to view them?

Posted by on

  • Dugger48 Feb 09, 2008

    My phone has the same problem. The external and internal screens go blank / white. I had my first e815 for a year before it started. I received a replacement phone through Verizon and the same problem occurred in about 2 months. I think the phone gets hot while in use or while in your pocket. The only thing I have found to work is to turn the phone off for a couple of hours and leave it a cool place. The screen will work, but will only last a few minutes before going blank again. I think it is defect in the screen design. I have also had problems charging the phone.

  • Anonymous Mar 22, 2014

    How do I get mycontacts off broke phone



4 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 38 Answers

It is a flex cable issue.i had the same issue, did some research and found some people on ebay selling flex cables not too expensive, here is the link V710 e815 OEM Flex cable
Hope this helps.

Posted on Feb 11, 2008


My phone just started up w/the problem too. I noticed that about 2 weeks ago, my phone would make a pop sound when opening. So now that my display is dead and knowing that the video cable runs on the inside of the flip joint, I have opened my phone. I found that the video cable was torn half way thru starting from the left side. It seems that the plastic connector inside was damaged from use and provided a sharp edge to hack the video cable. Now the question becomes where to get a new cable? It's easy enuf to swap out, but not easy to locate one.

Posted on Oct 04, 2007

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 14 Answers

Yeah for $10 verizon keeps contacts and put them on new phone

Posted on Sep 25, 2007

I have the same thing happening to me. Basically the screen sucks. I've had my phone just over a year so motorola no longer covers this phone under their warantee. What you can do is either contact your provider who may offer you an upgrade at a discounted cost or contact a local phone repair service. I got motorola's # from verizon at 1-800-331-6456 who does not have a repair service in my area. I could take 2 weeks and pay a $75 + dollar fee or just buy a new phone on ebay for less. Since it is only the screen the moto guy said you should be able to download the info to a computer and keep your contacts and photos, etc. Verizon might do this for you also.

Posted on Aug 20, 2007

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a Motorola E815 phone. The screen looks scrambled.

take out the sim card and format or restore to fabrik settings

May 16, 2010 | Motorola Mobility E815

1 Answer

Motorola e815 Verizon Phone Won't Make Calls

restore your phone settings and try it

Jul 17, 2009 | Motorola Mobility E815

1 Answer

Motorola e815

There is an article about someone who's screen went black. Click here

Apr 25, 2008 | Motorola Mobility E815

1 Answer

Internal screen is white


Nov 23, 2007 | Motorola Mobility E815

1 Answer

White Internal Screen

ohh and my external screen is 2/3 working with a black stripe on the bottom

Nov 04, 2007 | Motorola Mobility E815

1 Answer

Motorola E815 Display Screen Blank

Flex cable connected to the main board tend to get loose. You need cell technician to fix that problem.

Oct 22, 2007 | Motorola Mobility E815

1 Answer

Motorola E815 alarm quit working

I've had a similar problem with alarms not going off.  In my case, it was caused by receiving a text message that was unanswered between the time that I set the alarm, and the time that it was supposed to go off.  Try reading all your text messages, deleting all messages, and then take the battery out and put it back in after a few minutes.  The last part is to reset any caching, but the first two steps followed by a turn off/turn on should also do the trick.

Oct 08, 2007 | Motorola Mobility E815

1 Answer

Bootloader screen

nokia n76 problem on display nokia steel picture

Aug 02, 2007 | Motorola Mobility E815

Not finding what you are looking for?
Motorola Mobility E815 Logo

635 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Cell Phones Experts

Virgil Wolter

Level 1 Expert

29 Answers


Level 3 Expert

1169 Answers

Rami Obeid

Level 1 Expert

16 Answers

Are you a Motorola Mobility Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides