- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The error Code 01 indicates that either the air intake filter is dirty and needs to be removed and cleaned and/or the water collection bucket is not installed properly. Turn the unit OFF & unplug it, before attempting any service work.
I had the very same problem with my Zenith ZD300 dehumidifier. After getting no help from the manufacturer and realizing that it was going to cost $45 just to figure out what was wrong with it, I dismantled the dehumidifier myself in search of a solution. I suspected it was the humidity sensor, so I ordered the part off Repair Clinic website (repairclinic.com). It cost $18.20 plus shipping. AND IT WORKED!! I was so relieved that I wouldn't have to buy a new dehumidifier. It's been running for a day now, so we will see. Here's the website link: http://www.repairclinic.com/PartDetail/Thermistor/6877A30013R/1462299
I'm having the same problem. I spoke with LG today and this error code means the unit is not calculating the correct humidity percentage. I told him that I don't really care what percentage it calcs, I just want it to collect water. He told me there was no way to override this and that it will need service to operate.
I have a Comfortaire BHD501 dehumidifier. A couple weeks ago I noticed ice building up on top of the unit,so I unplugged it to defrost. I plugged it back in and it worked until I noticed the "CH" "01" code. It would run a few seconds then shut off with that code showing. I took off the front of the unit and noticed rust on some of the metal parts. Then I took the cover off the circuit board for the front read out. I noticed corrosion on some of the solder points. When I looked closer at the plastic cover for the circuit board I noticed a small burn mark. The water from the melting ice must have run behind the cover and shorted out the circuitboard. At this point I don't know if new boards are available.
This error code indicates that the problem is most likely a shorted defrost thermistor or possibly a pinched wire going to the thermistor. You will need to replace the sensor assembly - part # 6877A30013L. The Sears website has it listed for 9.99 + shipping. The humidity sensor & defrost thermistor come together in a wiring harness that plugs onto the main circuit board. It is fairly simple to repair. Just remove the front & rear grill & the metal cabinet. Remove the thermistor from the copper tube on the cooling lines; remove the humidity sensor from the front of the evaporator; pull the wire plug off the bucket switch; & remove the small 7 pin plug from the main circuit board inside the metal control box. Reverse procedure to install new sensor assembly.
Same problem with Goldstar model DH404EY7 -- stop code 01 on startup, bucket full light blinks (drains to floor).
Replaced the main controller board to fix it.
For my model dehumidifer the part # is 6871A20888A, and cost $77.44 (not counting shipping) from Appliance Factory Parts. The Appliance Factory Parts web site also provides parts breakdown (exploded parts diagram) diagrams and service manuals in PDF form.