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I cracked the screen on my inspiron M5010 so I got

I cracked the screen on my inspiron M5010 so I got a new one and installed it. After installation, the new screen has lines of all colors across the screen. I ran diagnostics and it gave me error code 2000-0413 which means the LCD cable is unplugged, yet I can still see stuff on the screen. I still have backlight too. I checked to make sure the plugs see seated well but still have the lines. I got a new LCD cable and installed it. Exact same thing. The video card is fine, picture is perfect when I plug it into the tv. What else could be wrong?

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  • Computers & ... Master
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I would have the old Video Cable (LCD cable), AND the new Video Cable; checked with a multimeter set to OHM's (1K), for Continuity.

An inexpensive multimeter is about $5 to $12 bucks.
Suggest, take both Video Cables down to the nearest small computer repair shop, and have the resident tech check it for Continuity.
Should only be a couple of bucks.

"But it's a new LCD cable"

So?

New LCD cable checks fine, the problem is;
A) You are not getting the LCD screen side of the LCD Cable, plugged in correctly.
It may seem like it is.

Motherboard side connector isn't the usual male plug connector.
Looks simple to connect, but also in the same instance looks like it may be a problem child to connect.
The LCD screen side connector of the LCD Cable, can be tricky to get plugged in correctly.

It can be loose enough at that connection, that it will not make full contact; and your little peepers will not see it.

(Also needs to be re-taped after connecting to LCD screen)

2) LCD screen replacement could be the wrong one, or is a faulty unit.

3) http://www.ebay.com/itm/New-Dell-Inspiron-N5010-M5010-15R-LCD-video-flex-cable-4K7TX-04K7TX-50-4HH01-101-/400479996437?pt=LH_DefaultDomain_0&hash=item5d3e77ca15

With this LCD Cable it looks as though it may be easy, to Not get the motherboard side of the LCD Cable; plugged in tightly, and correctly.

Post back in a Comment, or Reply; at the end of this solution.

Regards,
joecoolvette

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Posted on May 07, 2013

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