Question about Samsung 1.8 Cu. Ft. Over-the-Range Microwave
The keypad on my microwave stopped responding - I unplugged it and plugged it back in. I briefly saw the SE display, then it started working again. But it would stop after a while. None of the keys work. Is there a way that I can fix this? Thank you,
I would contact Samsung, they seem to be aware of the issue with the control panel failing on there otr model and are replacing them free of charge under there "epidemic warranty"
Posted on Jun 19, 2013
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Posted on Jan 02, 2017
SOURCE: Samsung Over range Microwave
I have the same "SE" problem. After reading this thread here, I realise it's likely the keypad problem, which explains the microwave's behaviour (no key was working).
So there were two possibilities. (1)keypad failure and (2) bad connection.
Obviously the easiest thing I could start with is to clean the connection. So I first take the cover off. Behind the keypad is a circuit board. In addition to a few connections between the circuit board and other parts of the microwave, there is a ribbon connecting the keypad to the circuit board.
Loose the plastic on the connection, pull the ribbon out from the socket. I then used spirit to clean the exposed copper connections. Put every thing back to place.
Voila, it's working again and we have been living happily ever after.....
Posted on Apr 17, 2009
-SE- error means you
have a shorting membrane keypad.
Since it's less than one year old, it would be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.
You can find your nearest Samsung-authorized service center here or call Samsung's Service Division at 800-932-3837.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Jun 16, 2009
SE means system error, the keypad has a short in the membrane, or the control board has issues.
Posted on Jun 14, 2012
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