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Printer error, only prints one color

My ribbon broke while printing, i replaced the ribbon catridge and now the printer will only go through one "pass" before ejecting the print. It was only printing yellow, then it would say printer error and push out the paper. It now does yellow, then red, then ejects the paper. Any ideas?

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Re: printer error, only prints one color

Did any of the ribbon come away, or tear when it broke, i have heard of small pieces lodging in the carriage or feeder. Check this very thoroughly as blockages can be very tiny. Check you correctly inserted the ribbon too, and it is the correct type of ribbon for your unit. (sounds silly but sometimes it ccan be that simple) try reinstalling printer, is the ribbon cartridge faulty? check it.

Posted on Aug 11, 2007

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