Question about Cooktops
Posted by Anonymous on
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
As it relates to 5 burner gas cooktop Model Number JGP 963SEJ1SS
First - Ignite the flame then reduce the flame to between low and medium. If the igniter continues to click, you most likely have a contact switch issue related to the problem burner.
Unplug the cook top and turn off the gas. After the gas is turned off, disconnect the gas line.
Remove the cook top.
Unscrew and Remove ALL of the burner bases by lifting them up. The ceramic igniters may be difficult to remove but they will come loose if worked out slowly.
Pull of the wire connected to the igniter.
Remove to cook top top plate from the base, exposing the internal gas valves and wiring.
All of the burners are wired in parallel. Lift off and unsnap the casing of the problem igniter switch. The repair may require something as simple as, 1- cleaning the contact strips, or 2- slightly bending the non stationary contact strip to keep it from coming in contact with the stationary contact when in the off position, or 3- replacing the switch.
Unless you comfortable and understand how electric systems and switches work, this is a job for a qualified repair person.
Posted on Apr 03, 2009
The igniter module is working fine. One of the switches (which are on each valve shaft) is stuck or shorted out. Pull a wire off each one at a time to determine which one is bad. Careful! 120 volts to each wire. Also, this can happen after you spill water into the valve area, if that sounds right, let it dry out.
Posted on Jan 30, 2010
Turn off the gas,unplug the power.
Take the cooktop out of the cutout and support it on the countertop.
Remove all grates and valve knobs.
Remove all screws from the valves and the burners.
Remove the burner base plates.
You may have screw on the side holding the top to the base,if so,remove these too.
The top will separate from the bottom exposing your parts.
Posted on Feb 11, 2010
SOURCE: ignitor does not click
there is no "ignitor" as you would find in an oven or dryer. There is a sparkmodule that many times goes bad after 5 to 8 years. It is a plastic box about 4 to 6 " x 2" wide and wil have 3 to 5 wires or 3 to 5 terminal connector points on it. remember to unplug the range top fromwall electric. these units are not difficult to replace; they are not repairable, you have to buy a new one.
Posted on Apr 28, 2010
Tips for a great answer:
Jun 05, 2010 | GE Cooktops
May 10, 2010 | GE Monogram ZGU48N4GHSS / ZGU48L4GHSS...
Apr 28, 2010 | GE Profile JGP636 Gas Cooktop
Oct 17, 2009 | GE 30 in. JGP328 Gas Cooktop
Jul 24, 2009 | GE 30 in. JGP337 Gas Cooktop
Oct 18, 2008 | GE 30 in. JGP336 Gas Cooktop
107 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: