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Hansgrohe thermostatic mixer 13377-18 - Plumbing

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1 Answer

Hansgrohe Mondial 15005000 leaking


the mixer ball springs have become weak take them out and pull them out using two pairs of pilers then re-install them.

Dec 03, 2013 | Hansgrohe Plumbing

1 Answer

Hansgrohe ecostat not at full water flow


The most likely cause for a decrease in flow on the Ecostat mixer is debris in the filter screens. Try removing the thermostatic cartridge and cleaning the filter screens on the the cartridge. Doing so will most likely resolve the low flow issue. If you need instructions feel free to contact me at Hansgrohe Tech. 1-800-334-0455. Press 2 for Tech and ask for David Scarborough. I'll be happy to provide instructions for the Ecostat mixer.

Feb 04, 2013 | Plumbing

1 Answer

Our bathtub fixture has a knob to turn to adjust the temperature. It is almost impossible to turn. l


Depending on make and model it could mean you need to clean the thermostatic cartridge or replace the thermostatic cartridge. If you do not know the model number feel free to contact me at Hansgrohe. 1-800-334-0455. Press 2 for Tech and ask for David Scarborough. Or you can email me a picture of the unit in question david.scarborough@hansgrohe.com. I'd be happy to help.

Dec 01, 2012 | Hansgrohe Plumbing

1 Answer

No pressure in Hansgrohe shower when on hot setting


This is most likely debris in the filter screens on the thermostat cartridge or the thermostat cartridge has worn out. Cleaning the filter screens may resolve the issue. If cleaning the filter screens does not resolve you may need to purchase a new thermostat cartridge. If you need further information feel free to contact me at Hansgrohe. 1-800-334-0455. Press 2 for tech and ask for David Scarborough. I'd be happy to help.

Oct 27, 2012 | Hansgrohe Shower 26101 Pharo Prestige...

1 Answer

How do I change a hansgrohe thermostatic shower cartridge


Different valves have different techniques for replacing thermostatic cartridges. Without knowing specific model numbers I cannot give accurate instructions for the procedure. If you need help identifying the valve feel free to contact me at Hansgrohe Technical. 1-800-334-0455. press 2 for tech and ask for David Scarborough. I'd be happy to help.

Aug 30, 2012 | Hansgrohe Home

1 Answer

How to clean Axor Terrano Showerpipe - hot water part of mixer seems blocked


There are filter screens on the thermostatic cartridge inside this unit. You will need to remove the thermostatic cartridge and clean the filter screens. If cleaning the thermostat cartridge does not resolve the issue you may need to replace the cartridge. If you need further assistance feel free to contact me at Hansgrohe Technical services. 1-800-334-0455. prees 2 for tech and ask for David Scarborough.

Aug 30, 2012 | Home

1 Answer

Hansgrohe shower thermostat: water is getting only Lukewarm. Hot water ok in sink and throughout rest of house.


The first thing to try is cleaning the filter screens on the thermostatic cartridge. Hansgrohe thermostat valves have filter screens to protect the element from debris or water deposits. If they begin to get clogged the valve will have a hard time regulating temperature.

Jul 28, 2012 | Home

2 Answers

How do I remove cartridge part # 9273000 from my Hansgrohe kitchen faucet?


Hello,

Please contact us at the below number or email me directly and I will get you a copy of the instructions that you need.

Regards
Chris

Christopher Scott
Technical Support Specialist
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta,Ga 30004
Tel:1-800-334-0455
Fax:678-762-7042
Email:Christopher.Scott@hansgrohe.com

Feb 19, 2011 | Hansgrohe 06649860 Solaris Single Hole...

1 Answer

Hansgrohe concealed thermostatic mixer ref no 1537418


check for sediment in your valve body... sometimes sediment can build up particularly in hot water pipes and that can cause the pressure balancing function of the valve to limit total hot water and therefore you cant get it hot enough... here is a link to what I think is the proper valve and the instructions for installing it... you'll want to follow the instructions for flushing and pressure testing... if you have good pressure at the thermo body then you might try adjusting the hot limit stop also covered in the document linked below...

http://www.hansgrohe-usa.com/JP/hrgh0264.pdf

Hope theat helps...



Oct 25, 2008 | Hansgrohe Plumbing

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