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without knowing the model the best i can doe is link you to you tube and some of the fixes there. i used this search term how to open a sentury safe key pad only batteries died. you may try other terms to get different videos on how to do it. good luck.
Honeywell no longer sells the battery back up! I made my own by putting 4 AA Batteries in a series, found a USB cable that matches the plug on the safe door and cut the USB end off the wire. Strip the two wires Red and Black and put the red on the positive side and black on negative side plug it into the safe and put the combo in then turn the handle and open the safe. You can make a battery by going to an electronic store and tell them what you are looking for or if you have a toy at home that has 4 AA batteries you can wire it into that Temporarily open your safe and give the toy back to your kids. LOL
I have had zero success in finding out any information about various models of electronic safes--no manufacturers' website, no online manuals, etc. Many of these safes are imported from overseas manufacturers. Dead or dying batteries is a common problem, and I gather that many models of safes come with an override key. It is incredible how many people have found the best place to keep their override keys and/or instruction manuals is INSIDE their safe! I ask that anyone with owner's manuals or instruction sheets please publish them on this website for the benefit of others, but that is unlikely as they aren't the ones seeking information--they already have it! Sorry I can't be of more help!
Change batteries ASAP because if your batteries dieyou will be unable to get into the safe without the key. The batteries are located inside the safe. If you can't open the safe, you can't replace the batteries!!!
There are NO replacement keys available for model #45891. We've tried. I would NOT buy this safe again for these reasons.!!!
I was locked out of my Honeywell safe after battery died. I ordered a replacement key from firstalert.I was required to photocopy the receipt and type out an witnessed affidavit stating I own the safe. About 3 weeks later I found my spare key,4 days after that the replacement key arrived in the mail ($10.95 money order for that key). The other two spare keys were in the safe, I did not think the batteries would die so soon. Crappy factory batteries that came with the safe.
Hi, Don't know the make and model of your safe but this advice works for sentry safes,if it doesn't help you get back to me with a make and model: If you need to know how to put batteries
in, Turn the electronic lock clockwise ( to the right) from the
12 o'clock position to the 2 o'clock position which opens it so you can
put in 4 fresh AA batteries
replace the assembly by turning it to the left from the 2 o'clock back
to the 12 o'clock. enter your combination and check for the green
light. Good Luck!