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Keyboard Not Working: Problem after changing antivirus

After I changed the antivirus, keyboard does not respond and icons in desktop cannot be moved. I checked the keyboard settings and it says that it is working properly (laptop's keyboard and external keyboard) On Screen Keyboard also is not responding.. (Enter, Delete, Ctrl keys are responding)

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  • 60 Answers

I would check and make sure my old antivirus was completely removed from the laptop before going any further after that I would contact customer support for your anti virus and check with them. If it was a no name brand or from a pop up you maybe have just paid for a virus pretending to be an antivirus and in that case you will have to completly wipe your hard drive and re install windows.

Posted on Jun 03, 2013

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Posted on Jan 02, 2017

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SOURCE: Notebook Keyboard, some Keys doesn't Work. Replace the entire Keyboard??

Remove the keyboard and check if the cable is plugged into the laptop correctly which is usually not the case. Usually the keys may have been damaged and you may have to buy a keyboard replacement.

Posted on Aug 25, 2007

  • 44 Answers

SOURCE: Keyboard does not respond

you need to run you computer in safe mode to see if you have a driver problem. if everything works fine in safe mode try removing any pointer software then reboot so it can correct itself

Posted on Jun 01, 2008

steve6375
  • 395 Answers

SOURCE: the keyboard, built in and external mouse do not respond.

If BIOS menu has User password set then nothing will work until you type in the password. The keyboard will appear not to be working until correct pwd is typed. Try entering your password like this
pwd1<Enter> pwd2<Enter> pwd3<Enter>
where pwd1 is your guess at the password and <Enter> is when you press the <Enter> key on keyboard.

Posted on Nov 23, 2008

Ezrahite
  • 2632 Answers

SOURCE: lenovo n500

you should call the lenovo warranty support hotline and check your warranty if you can sent it to the depot to be repair free of charge :)

try this lenovo hotline check if they support the model that your using if not they will transfer you to IBM 18774536686

Posted on Jul 25, 2010

  • 6771 Answers

SOURCE: how to fix key on Toshiba Satellite L655-S5061 Laptop Keyboard

The keyboard is made that limited to no service can be done, replacement of the entire keyboard is required. Short term solution is use external keyboard if available.

Posted on Apr 15, 2012

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