Question about Printronix Line Matrix P5005B Printer

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Testing hardware please wait error in printer.

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6ya6ya
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jwr1914
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SOURCE: P 5210 problem

Have you tried reducing the machine to the basic unit and restarting it (take out any options and just reset the memory sticks). If it restarts, with a minimal configuration (like troubleshooting a PC) then just add things back, one by one until you find the culprit.

Posted on May 29, 2009

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sodeep
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SOURCE: While ON the printer, control panel display

you have some loose connections. make sure your connection to the computer is ok, if required change the cables.

Posted on Dec 21, 2010

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1 Answer

My hp2840 scanner not working display message : scanner error 3 turn off and on please advice


Scanner Error
The device has experienced an internal hardware error.
  • Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.If the error persists, replace the scanning assembly.

Jul 09, 2011 | HP LaserJet 2840 Printer

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Error 51.23 on the color laserjet cp1515n printer. please help.


Internal hardware error.
Turn printer off and wait at least 30 seconds, and then turn it back on and wait for printer to initialize.
Make sure that printer is plugged directly into wall outlet, not a surge protector.

Jun 04, 2011 | Office Equipment & Supplies

1 Answer

Receiving error message: 0xc18a0001 error message on hp c8180 all-in-one printer. what can I do?


Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says "System Configuration Menu". 2. Press and release the "OK" button.
5. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
6. Press and release the "OK" button.
7. Display should say "Hardware failure status: Clear. Press OK to clear".
8. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
9. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.

Solution 2:

  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.


If I've helped you, please vote! Thanks!

Dec 09, 2010 | HP Photosmart C8180 All-in-One InkJet...

1 Answer

What does error Oxc05d0281 mean


Hi,

This error message means" ink system failure " and to resolve this issue please follow these troubleshooting steps:

Unplug the printer and wait 30 seconds for power to discharge.
2. Plug in the printer.
3. Hold the CANCEL and OK buttons simultaneously, and keep them depressed while you hit the ON button. This resets the printer.
4. When the printer turns on, if you still get the error message, it's OK. Then perform the steps listed

1?Press and hold the “*” key
2?Press the “#” key and release both keys,Display should say “Enter Special Key Combo”
3?Press and release in sequence the “1”, “2” and “3” buttons
4?Press and release the right arrow button until the display says “System Configuration Menu”.
5?Press and release the “OK” button.
6?Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure
7?Press and release the “OK” button.
8?Display should say “Hardware failure status: Clear. Press OK to clear”.
9?Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
10?Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
11?Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
12?Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
13?Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

After you perform the steps listed above, when you are at the step at the end where you are pressing the cancel button until you get to the WELCOME screen, if at some point you see a message, “Inproper shutdown, hit OK”, go ahead and hit OK and the Welcome screen should appear.
One thing that is nice about this method is that it doesn't use up all your ink doing a recalibration.
The error message should not pop up so try to print a self test Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.

all the best

Jun 04, 2010 | HP Photosmart 3210 Printer

1 Answer

Printer shows error code Oxc18a0101, we cannot print, fax, scan. Have changed cartridges, unplugged, plugged back in re-inserted cartridges still same error code. Please help, need it urgently for home...


Hi there
This is only some thing you can try it may work.
Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says “System Configuration Menu”. 2. Press and release the “OK” button.
5. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
6. Press and release the “OK” button.
7. Display should say “Hardware failure status: Clear. Press OK to clear”.
8. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
9. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.
Solution 2:

1. Press the On button to turn the printer off.
2. Unplug the power cord from the back of the printer.
3. Remove all the ink cartridges.
4. Wait two minutes.
5. Plug the power cord into the back of the printer.
6. Press the On button to turn the printer on.
7. Install the ink cartridges when prompted.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks



Mar 16, 2010 | HP Photosmart C7280 Printer

1 Answer

Hp photosmart 3210 error oxc18a0206


Hi there
This is only some thing you can try it may work.
Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says “System Configuration Menu”. 2. Press and release the “OK” button.
5. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
6. Press and release the “OK” button.
7. Display should say “Hardware failure status: Clear. Press OK to clear”.
8. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
9. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.
Solution 2:

1. Press the On button to turn the printer off.
2. Unplug the power cord from the back of the printer.
3. Remove all the ink cartridges.
4. Wait two minutes.
5. Plug the power cord into the back of the printer.
6. Press the On button to turn the printer on.
7. Install the ink cartridges when prompted.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks



Mar 12, 2010 | HP Photosmart 3210 Printer

1 Answer

C8180 Error Oxc18a0001


Hi there
Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says “System Configuration Menu”. 2. Press and release the “OK” button.
5. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
6. Press and release the “OK” button.
7. Display should say “Hardware failure status: Clear. Press OK to clear”.
8. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
9. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.
Solution 2:

1. Press the On button to turn the printer off.
2. Unplug the power cord from the back of the printer.
3. Remove all the ink cartridges.
4. Wait two minutes.
5. Plug the power cord into the back of the printer.
6. Press the On button to turn the printer on.
7. Install the ink cartridges when prompted.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks



Oct 15, 2009 | HP Photosmart C8180 InkJet Printer

1 Answer

Printer error Oxc18a0001


Hi there
Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says “System Configuration Menu”. 2. Press and release the “OK” button.
5. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
6. Press and release the “OK” button.
7. Display should say “Hardware failure status: Clear. Press OK to clear”.
8. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
9. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.
Solution 2:

1. Press the On button to turn the printer off.
2. Unplug the power cord from the back of the printer.
3. Remove all the ink cartridges.
4. Wait two minutes.
5. Plug the power cord into the back of the printer.
6. Press the On button to turn the printer on.
7. Install the ink cartridges when prompted.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks



Jul 03, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Testing Hardware Please Wait


are you running twinax or etherent on this unit?

Jun 09, 2009 | IBM 6400 Model 010 Matrix Printer

2 Answers

Error 0xc18a0301


Error: 0xc18a0301 fix from HP tech support:

Let us perform some steps to isolate the issue and find a fix for it.
Please perform the following steps and let me know the message that will be displayed on the printer.
A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.

Screen says "support" R0631M

Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.

Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.

Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.


Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

Is the error message still being displayed on the printer?


Print a self test page to check the functionality of the printer.
Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


May 21, 2009 | HP Photosmart C5180 All-In-One InkJet...

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