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Posted on Mar 16, 2009
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Black screen of death

I get a black screen when HP notebook is on - any reason why this is happening. It someti

  • Anonymous Mar 16, 2009

    Screen totally black. The only activity that can be noted at any time is the line of pretty blue lights cyclically goes on and off every once in a while. Local PC fix-it shop says it requires mother-board replacement and for the cost he recommeded just investing in yet another lap top. Nice to know we are driving the economy forward! Seemed to happen after latest auto software upgrade installation !?

  • Anonymous May 11, 2010

    Hi Sarah,



    Do you notice any writing on the screen at all at any stage?



    Any warning messages?



    Are there any beeps sounds you can hear as the notebook starts?



    What is the make and model of it?



    Thanks.

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1 Answer

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  • Expert 50 Answers
  • Posted on Mar 18, 2009
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If it was caused by an auto update then this can be checked/fixed.
Connect laptop to external screen and power up, hopefully it comes up.At this point depending on your OS you can uninstalled the auto updates or restore the pc to any earlier time.

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