SOURCE: error code 11 on my rinnai
A code 11 also means that it might not be getting any gas. On thr right side of the unit you will find a small door. open it up and make sure the valve is in the open position. If it is, you should contact your gas company to come and diagnose what is going on. The Rinnai is not a do it yourself fix it type of heater.
SOURCE: Toyostove laser 73 heater with a EE 2 error
replace the flame rod. or it could be the computer board for the flame rod. flame rod detects the presence of a flame.
SOURCE: Rinnai Heater - error message "12"
An error code of 12 on your heater means a flame failure has occured. It could be the following: Flame Rod dirty, Obstruction in burner, improper gas pressure, or a bad ignitor board. I am suggesting you get a technician who is familiar with Rinnai products to check out the above items.
SOURCE: Rinnai Convector 516TR Heater
Hi, Here is the link to the manual. I think something like 'thermo coupling' probably means you need a technician!
http://www.rinnaisales.co.nz/tradesmart/rinnai2/pdfs/installations/153.pdf
SOURCE: rinnai natural gas log fire heater
12 is a fault code, look in the book if you have if, i think 12 is no or low gas pressure, cheers
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