Question about Sharp Viewcam VL-Z1 Mini DV Digital Camcorder

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Camera head has problem

When I play back what I have recorded there is no sound, the image in color but distorted, by distorted I see what I have recorded but there are two lines though the image like squares, I have used a cleaning tape but this has not solved the problem, do you have any suggestions? thank you

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Re: camera head has problem

You will ruin the video head for doing that the cleaner is very rough...forward a blank new tape 5 times as you needed......if nothing happen check the video head appearance maybe have crack or weak already....

Posted on Aug 11, 2007

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I looked into to this it is the ccd and Canon will fix it for free (shipping included), as stated below. I have copied what has helped me!
It has recently come to our attention that the vendor-supplied CCD image sensor used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.
U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to

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I have a sony 14E and suddenly it stopped playing and recording. With vertical lines on the screen I knew to clean the heads. No effect on the recording/playing malfunction.

However I persevered and it seems to have worked in it is now recording and playing back. The steps I suggest, with PERSEVERANCE, are :
1. Clean the heads (I did it 3 times in all, with about 1 hour between each session);
2. Leave the camera open (tape section) for about 2 hours and put the camera (with or without tape) in a warm place. (I also had condensation messages).
3. Once it is warm put in a recorded tape and attempt to view it. At first I had "dirty" vertical lines for a few seconds but it cleared and played normally.
4. If Step 3 still does not work repeat 1 and 2. As I said PERSEVERE.
If Step 3 works then try to record. It should work hopefully. If not, repeat 1 and 2 (shortening the "Warm Up" time).
Good luck. I hope mine continues to work OK now. It is to do with dirty heads and coldness I think.

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I have seen this many times, and it is usually always dirty heads, and it is a bigger problem when you record in long play. If the heads were dirty when the tape was recorded, then that is how the image was stored and will stay that way. So make sure you clean the heads before an important recording. Try cleaning them again with a new cleaning tape, and it just might come good if it was originally recorded fine.

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