My iPAQ is not charging with the AC power cord or with the car charger. I will charge using the USB cable. Do I need a new battery or is something wrong in the operating system. I have tried hard reset, soft reset, and restoring a backup.
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If you last charged it with the computer USB port, try charging with the supplied AC adapter instead. If you last charged with the computer USB port, try charging with the AC adapter this time. This will help isolate a bad AC adapter / power cord or USB cable / USB port.
It is important to note that if you are charging your Kindle via USB port on a computer, when many computer enters "sleep mode" the USB power is shut off at this time too. Charging is effectively halted - even though still connected. You should only expect to charge while the computer is active or when using the AC adapter.
You can also purchase an aftermarket DC charger. These are small plugs that are inserted into your auto's port or cigar lighter. They provide 1 or 2 USB connectors to plug in a USB cable. These devices are suitable to supply / charge just about any devices that uses a computer's USB port to power / charge a device. They cost anywhere from $5 and up and look something like this:
Verify that the OEM Charger and Battery are being used.
Only the AC charger, Car charger, or USB data cable that came with
or was created for the device should be used; others can damage the
device and/or battery.
Is the device warm?
When using the device for prolonged periods of time, such as when
you're talking on the phone, charging the battery or browsing the web,
the device may become warm. In most cases, this condition is normal and
therefore should not be interpreted as a problem with the
device.The device has a protection feature that if the device becomes
too warm (due to use of GPS while charging, BT while charging, using the
device as a wireless modem, etc), the auto protection feature will be
triggered and the charging process will be stopped. Once the device
cools down, the device will then begin charging again.
Check the USB Port on the device for any bent or misshapen PIN's.
If some are found, that is the most likely cause and this is considered physical damage not covered under the Warranty.
Remove the battery and inspect the contacts.
Remove any debris/residue found on the device or battery contacts with a soft, dry cloth.
Look closely at the battery contacts on the phone to see if they are bent out of shape.
If they are bent, the device will need to be exchanged.
Try charging the device (try different power sources as well as chargers):
Plug in USB to device and PC; is the LED indicating that the device is charging?
Note: If the device isn't charging while connected via USB to a PC,
go to Start>Settings>More>Power>Power Management and make
sure that "When device is turned on, do not charge the device when
connected to the PC" is set to OFF.
Plug in AC Charger to device and outlet; is the LED indicating that the device is charging?
LED indicators: Charging is indicated by a solid Amber light on the upper Left side of the face of the device.
Note: If the battery is completely dead, the light will be a solid
RED for a few seconds while it is charging; once the device has enough
power to turn on, the light will turn to Amber.
Try another Power Source.
Try a different outlet to rule out that as the issue.
Try another battery in the device.
If another battery doesn't work, perform a Hard Reset.
If the device powers up after Hard Reset, test the unit for a few
days. If issue returns, device can be considered for an exchange.
If device shows charging with one (AC Charger or USB) and not the other, issue is with the accessory. Replace accessory.
If device will only power up when attached to charger (AC or USB) it is likely the battery needs to be replaced.
Device won't hold a Charge The life of the battery between charging sessions will vary depending on which features of the unit are being used.
Verify the you are using:
OEM AC Charger
OEM USB Data Cable
Fully charge the battery using the OEM AC Charger
USB and car chargers are trickle chargers meant to get the user through until they can get to their AC Charger.
If the device is not lasting the advertised Talk time, with minimal use, try another OEM battery in the device.
If the battery life still is not meeting the advertised Talk time
(with minimal use), the device will need to be repair/replacement.
Device won't Power on
Attempt to charge the device.
If the battery is dead, the device will need to charge for a few minutes and then should power on once this happens.
Attempt to power the device on by pressing the Power Button for 3-5 seconds.
If the device doesn't power in, perform a Soft Reset using the stylus.
If the device still doesn't power on, perform a Hard Reset.
Try another battery.
If the device still will not power on, it can then be considered for repair/replacement.
Handset Powers off
Make sure that the device is actually powering off and not just going into hibernate mode by pressing the power button once.
If the screen comes back on, the device is not powering down.
If possible, check the battery level by going to Start>Settings>More>Power>Power Management.
The charge should be no lower than 10%; if it is, charge the device and retest.
Try another battery in the device.
If the device stays powered on with a different battery, the issue is with the accessory not the unit.
If the device still powers off with another battery, Hard Reset the device and retest.
If the issue remains after the Hard Reset, the device it can then be considered for repair/replacement.
There are some known issues with the included charging equipment. Personally, I ordered a relatively inexpensive charger from Amazon.com that works wonderfully. All you really need is a device that turns a standard wall plug into a USB charger. You can then plug your base that the ipaq stands on into that and it should begin charging. The old battery is probably dead (mine was), but try to charge it anyway.
Note: The actual cord that came with my charger DID NOT WORK. It is sitting in a box somewhere, and if its the same thing I had (it probably is), then you just need the wall-to-USB converter.
My battery loses its charge very quickly
Like all Lithium Ion batteries, the battery in your device will eventually wear out. If you charge your device fully but it loses power after a few hours (or sooner), it may be time to replace the internal battery.
Sounds like you already did this. Do you have someone you know who has the same battery you could try? Or try your battery in their device?
Also this site looks good - http://www.ipaqrepair.co.uk/ipaq_battery.php
You can connect it via USB and let it charge that way a little while, then try charging it normally. It's called trickle charging-
devices have the ability to "trickle charge" from a USB port on a PC or
Mac. This means that it receives a very small amount of charging from
the USB port, even if it is not connected to its AC charger. If your
device is capable of this function, the charging time will be
significantly longer for a trickle charge (depending on the power
rating of the PC USB port). However, the device may not charge at all
on an unpowered USB hub (or for example off off a keyboard).
If your battery goes COMPLETELY dead, which it will do if phone is not turned OFF and not used for a long period of time, you will need to JUMP START it using you OEM SMT-5600 AC charger. Other AC chargers will not work for this purpose and neither will a USB port.
You can JUMP START the battery using a USB port by cutting off a USB cable to expost the red and black power USB PORT power pins 1 and 4. Remove your SMT-5600 battery and while the modified USB cable is plugged into your USB PORT, hold the BLACK wire to the negative (-) terminal and the RED wire to the positive (+) terminal for about a minute. Replace the battery in the phone and connect the phone to a USB PORT using a standard USB cable. The SMT-5600 charging light may not register for a while, but will eventually light amber to show it is charging, assuming your phone is recoginzed by your computer.
Note some mini USB cables DONOT carry the USB power leads through to the phone, only data. If you have a very thin USB cable, be suspicious the power leads are not being carried in the cable.
Since the USB PORT power is limited to 100ma it cannot hurt the battery, but will insert enough current into a totally flat batter to cause the battery to register a voltage large enough to alllow USB PORT charging, typically 3.7VDC.
When you charge up your iPaq, do you use the cradle, or do you use the AC-adapter with the little iPaq power converter that came with the iPaq?
Try both, and see if it charges up your pda.
Try and borrow an iPaq car-charger and see if it charges up that way (the ones that do not need the iPaq power converter).
If you are lucky enough to power up the iPaq even for 2 minutes, enable USB fast charging in the SETTING -> BATTERY. Your USB-data-cable or cradle will then be able to charge it up that way...