Question about Hotpoint RVM1425 Microwave Oven

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At times some butons don't work

I have Hotpoint RVM1435WD002 and from last couple of days some of the buttons, especially the fan, the counter light and buttons at the bottom row of the panel (at times) have stopped responding. At times everything just works fine. For the buttons that reposnd, the microwave jus works great. Any suggestions will be highly appreciated. Thanks.

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Re: At times some butons don't work

You may have a bad keypad, which in many cases can be replaced.


A bad keypad may be worn out due to age, damaged, or it may have gotten wet or otherwise contaminated.


Moisture and contamination can be caused by not using the fan when boiling on the stove top (for over the range models), direct spraying of cleaners, by storing the microwave in an unheated garage or shed, or infestation.


I warn my customers to never spray cleaner directly onto the microwave keypad, since the liquid can get inside and "lock up" or even ruin the keypad or controller.


You can find helpful exploded view diagrams and order parts by entering your model number here:

Posted on Oct 12, 2007

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Lights on bottom don't work. Sockets fell apart and vent fan now does not work. A bulb blew out , then all of this happened.

We see and repair this a lot. The problem is on the control board, which we regularly repair for $39.95 nationwide.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights can can be inoperable or stuck on or stuck in "night light" mode. Sometimes this will similarly affect the fan operation or inside light, too.

We'd also recommend buying top-quality bulbs.

They can blow if subjected to vibration such as door slamming or a weak floor, or electrical fluctuation, especially if they are cheap bulbs or they are left on all night.

Instead of having the board repaired, you can order a new control circuit board / smart board if that's economical, and since your sockets are bad, they will need to be replaced, too.

You can find links to helpful exploded view diagrams and part ordering help here. I recommend that you bookmark that link to your


There's a YouTube video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you're changing the board yourself, you'll need to detach the keypad connector:


Some connectors will have a lock.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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On that same label there is a MODEL number that we need to show you a parts listing of what parts may have failed. Hotpoint and GE are on in the same... the only difference is the brand name on the decals. Of course they use different model numbers.... Your model number will be similar to this: RVM1435BD001 I will use that as my parts reference model number as the interal parts that may have failed will be pretty much identical.

When a microwave just out of the blue stops heating usually the either the diode or the capacitor has failed.

See items 49 and 50 this link:

This unit also has 2 thermostats that can also cause it to stop heating. One actually controls the fan speed and the other is an over temp sensor that should shut off everything. The thermostat that controls fan speed shuts off the magnetron power on some units until the unit cools down and then it will work again.

If the magnetron has failed they usually make a loud buzzing sound when you turn on the unit from being cold. (Stuck oscillator) This can also cause the HV power diode and the unit fuse to fail.

Sears parts direct also has the parts for this unit here:

I change out the diode FIRST (after testing the old diode to make certain the diode has in fact failed.) I also test the capacitor while the diode is disconnected from the capacitor.

At this time I think you have a diode or a capacitor problem. If you have someone you know that can use a meter I can pass the information to them on how to test the diode and the capacitor so that you don't order parts that you DO NOT need.

If I got your model number wrong you can enter your model number on the displayed page of either link above. Or respond here with your model number and I will look up your unit.

Thanks for choosing FixYa,

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