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Try removing the power cord for about a minute, push all the touch pad 'buttons' and then plug it back in. If this doesn't work it sounds like you may have a bad door interlock switch or a bad PCM .. Good luck !
Put a cup of water in the unit (if you haven't already). This will tell you if it's actually 'cooknig' or not....... Probably not..... A bad door switch can actually turn on/off lights and fans just from building vibration...... If it does heat the water, the magnetron has most likely been damaged from running empty (no load) and it's usually more cost effective to replace the unit.
If the model number you have this listed under is correct, the bulb you need is part #AP2029997, made by GE. You can also purchase these bulbs at any hardware store. They are the half sized small base, 40 watt bulbs. If you can't find 40 watt, make sure you use a lower wattage rating. If you have questions, or if the model number is incorrect, please let me know. I hope this helps you.
The numbers DO NOT equal a certain power level Erin. They equal a percentage! This is very confusing. Even the factory reps. can't explain it adequately. I recently replaced my old 600 watt oven with a GE 1100 watt model. The 600 watt unit came with a great cookbook. (I searched the internet but couldn't find one for the GE oven and the factory was no help!) A chicken recipe in the 600 cookbook said cook on high for 30 minutes. Since 600 is approx. half of 1100, I cooked on high for 15 minutes. Result: Uncooked chicken...
The next time I cooked 30 minutes on 50% power (button 5) and It came out OK. I have since used 50% power with meats in cooking bags with good results. Remember to check for correct temp. with a meat thermometer when oven stops. Trial and error is your best test at this point I'm afraid. Also you may want to type "Microwave Conversion Chart" into your browser. You will get some additional information from this. But read carefully!
The problem appears, at least in part, to the door latch circuitry which cannot be serviced by the owner. If the unit is still in warranty, call GE customer care. If not, replacing the unit is your best bet. I just bought a new GE 1100 watt oven with great features for less than $100 If the door dosen't latch correctly, you could be exposed to dangerous microwave energy.
I have found that GE dosn't support their products very well. As a technician I have researched this as I also have a GE Microwave. Sadly there are no cookbooks for this unit either. I have found (don't hold me as an expert on this) that you can generally use your 600 or 700 watt recipes in the 1100 watt unit by using cooking level 5. (50%) Also type "Microwave conversions" in your browser for other ideas. Hope that helps.